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About the Role
The Senior Catering Manager is a key sales and leadership role within O&B Catering, responsible for driving revenue, developing long-term client and venue relationships, and leading the development of complex, high-profile events. This role manages a significant portfolio of business from initial inquiry through contracting and event planning, focusing on large-scale and strategically important opportunities. The ideal candidate is an experienced hospitality sales professional with strong commercial instincts, exceptional client relationship skills, creativity, organization, and a collaborative leadership style.
Responsibilities
- Manage a portfolio of corporate, social, and high-profile catering business from initial inquiry through contracting and event planning, with a focus on large-scale, complex, and strategically important opportunities.
- Independently identify, negotiate, and secure valuable business while consistently working toward individual and departmental sales goals.
- Proactively identify and pursue new revenue opportunities, including key accounts, venue partnerships, and strategically valuable business.
- Develop creative, compelling proposals that respond to client objectives, budgets, and event vision while differentiating O&B in the marketplace.
- Take ownership of key client and venue partner relationships, focusing on retention, account growth, and increasing year-over-year business.
- Lead the planning of complex events, collaborating closely with Culinary, Operations, and external partners to develop creative and operationally sound solutions.
- Maintain a strong understanding of event profitability and commercial considerations when pricing and negotiating business.
- Maintain a strong understanding of the sales forecast, identifying significant opportunities, risks, and revenue gaps, and working with leadership on strategies to address them.
- Identify and contribute to sales initiatives, promotions, partnerships, and other opportunities that drive overall Catering revenue.
- Serve as a senior resource to the Catering team, providing mentorship and guidance on complex events, proposals, negotiations, and client challenges.
- Support the onboarding, training, and ongoing development of Catering team members and contribute to a collaborative, high-performing team environment.
- Represent O&B Catering at client meetings, site visits, industry events, trade shows, and networking opportunities as required.
- Ensure event details, contracts, financial requirements, and internal documentation are accurate, complete, and communicated within established timelines.
- Model professionalism, accountability, collaboration, and O&B hospitality standards while contributing to the overall success of the Catering department.
Requirements
- Minimum 4–5 years of progressive experience in catering, event sales, hospitality sales, or event management, with experience managing large-scale and complex events.
- Proven track record of meeting sales targets, converting significant pieces of business, and developing long-term client relationships.
- Strong sales and commercial acumen, including experience with business development, negotiation, pricing, forecasting, and account growth.
- Strong understanding of event logistics, staffing, rentals, and operational considerations, with the ability to develop creative solutions that are both client-focused and operationally sound.
- Demonstrated ability to independently manage complex opportunities and client relationships with sound judgment and minimal leadership support.
- Demonstrated leadership qualities with experience mentoring, training, or supporting the development of colleagues.
- Exceptional written and verbal communication skills with strong presentation, negotiation, and relationship-building abilities.
- Highly organized and detail-oriented, with the ability to prioritize and manage multiple opportunities and events in a fast-paced environment.
- Creative, solutions-oriented, and collaborative, with the ability to build strong relationships across Sales, Culinary, Operations, and external partners.
- Professional and accountable, with the confidence to represent O&B with senior clients, venue partners, and industry contacts.
- Legally eligible to work in Canada.
Skills
- Sales
- Leadership
- Client Relationship Management
- Event Planning
- Negotiation
- Forecasting
- Account Growth
- Business Development
- Pricing
- Communication
- Presentation
- Relationship Building
- Organization
- Detail-Oriented
- Creativity
- Problem-Solving
- Collaboration
Location
- Canada
Work Type
- Full-time
Experience Level
- Senior
- 4-5 years
Salary/Compensations
- CAD 58,000.00 - CAD 68,000.00 base salary + commission estimated at $15,000 - $30,000
Benefits
- Paid vacation, sick, and personal day
- Comprehensive health, dental, and vision benefits, including enhanced mental health coverage
- Dining allowance/ Clothing allowance
- Discounted gym membership
- Access to employee assistance program
- Group life and disability insurance
- 50% dining discount at all O&B restaurants for you and up to three guests
- RRSP matching
- Employee referral program
- Professional development fund
About the Company
- Oliver & Bonacini is one of Canada’s leading hospitality groups.
- The Catering team delivers memorable experiences across a wide range of corporate and social events, combining culinary excellence with seamless execution.
- The company is driven by innovation, creativity, and a genuine passion for hospitality.
- Managers empower their teams, build strong client relationships, and take ownership of delivering events with precision and care through hands-on leadership, ongoing training, and clear growth opportunities.
Equal Opportunity
- Oliver & Bonacini is committed to providing an inclusive recruitment process.
- We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply.
- Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.
- If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner.