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About the Role
The HR Systems Manager is the UK owner of Dayforce, Soho House's Human Capital Management (HCM) platform, covering core HR, payroll interface, time & attendance, and absence management. This role ensures Dayforce is accurately configured, compliant with UK legislation, and utilized to its full potential for reliable people data. It involves solving configuration problems, translating legislative changes into system logic, and building reports to support business decisions. The role will also prepare Dayforce for upcoming UK tipping legislation.
Responsibilities
- Act as the UK system owner and lead administrator for Dayforce, managing configuration, security roles, workflows and business process set-up.
- Manage the end-to-end release cycle for Dayforce updates and new features.
- Own data integrity within the system, running regular audits and resolving discrepancies.
- Manage the day-to-day relationship with Dayforce (Ceridian) support and account teams.
- Configure and test Dayforce for UK legislative changes affecting pay and employment.
- Partner with relevant teams to configure Dayforce for incoming UK tipping legislation.
- Ensure system configuration and data handling comply with UK GDPR.
- Build and maintain dashboards and standard reports for leadership and operations.
- Respond to ad hoc data requests from the business.
- Identify data quality or process gaps proactively and recommend fixes.
- Act as the day-to-day point of contact for HR, Payroll, Talent Acquisition and House management teams on Dayforce.
- Design and deliver training and user guides for HR partners, House managers and team leads.
- Manage a structured change control and testing process for configuration changes.
- Manage and monitor integrations between Dayforce and third-party systems.
- Drive automation of manual, repetitive HR admin processes.
- Support wider People Systems & Technology projects.
- Partner with the People team and other stakeholders to deliver initiatives across various HR areas.
- Provide administrative support and subject matter expertise for People-led, companywide projects.
Requirements
- Proven hands-on experience administering Dayforce (or a comparable HCM/payroll platform) in a multi-site UK business.
- Solid working knowledge of UK payroll fundamentals, HR data structures and core UK employment legislation.
- Track record of managing system upgrades, UAT cycles and stakeholder training for non-technical users.
- Strong analytical skills, comfortable building reports and translating raw data into insight.
- Confident stakeholder management across HR, Payroll, Finance and IT, including with senior leaders.
- Working understanding of UK GDPR and data protection principles.
- Excellent attention to detail and a methodical approach to testing and change control.
Skills
- Dayforce administration
- HCM/payroll platform administration (e.g., Workday, SAP SuccessFactors, ADP)
- UK payroll fundamentals
- HR data structures
- UK employment legislation
- System upgrades
- UAT cycles
- Stakeholder training
- Analytical skills
- Report building
- Data analysis
- Stakeholder management
- UK GDPR
- Data protection principles
- Attention to detail
- Testing
- Change control
- Tronc administration
- Gratuity administration
- Discretionary service charge administration
- Hospitality industry experience
- Retail industry experience
- Multi-site environment experience
- High-volume people environment experience
- Project management
- HCM implementation
- Formal Dayforce certification(s)
Location
- UK
Work Type
- Full-time
Experience Level
- Manager
Benefits
- Competitive compensation packages
- Global benefits and perks
- Training to develop technical and managerial skills
- Soho Friends Membership
- 50% off Food & Drink
- Staff Room Rates
- Private Health and Dental Care
- Weekly Pay
- Life Assurance
- Up to 50% Staff Discount on Cowshed & Soho Home
- In Office Dog Policy on Fridays
- Season Ticket Loan
- Christmas Office Closure
- 2 days paid a year to support a charity of your choice
- Free Counselling Sessions
- Cookhouse & House Tonic programmes
- Continuous training
- Exclusive access to benefits platform with hundreds of discounts
- Team Events
About the Company
- Soho House offers competitive compensation packages that feature global benefits and perks.