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About the Role
At Soho House, a Busser is responsible for curating a well-organized, clean, and structured member and guest experience. This role supports runners, servers, and management by cleaning and resetting tables, ensuring the availability of flatware and plates, and bringing guest needs to the attention of waitstaff.
Responsibilities
- Detail all tables before service begins, ensure place settings are neat and organized and candles are on the tables.
- Ensure appropriate table setting and china is used for various services throughout the day; breakfast, lunch, dinner or feast service; mis en place (ketchup, salt pepper, HP and sugar bowl).
- Stock all stations upon arrival (small plates, sharing plates, water and wines glasses, and all the silverware) and maintain throughout service along with working with your team to keep the bread warmer full and neat.
- Maintain section and ensure bread and water is delivery upon guests’ arrival while also assisting other sections when applicable.
- Clear tables plates, silver / glassware between each course and subsequently wipe down and re-set table for new guests.
- Polish silverware and pot wash are stored according to local standards.
- Complete side work before and after service.
- Making sure the cabinet and shelf in the bar area are full before service (glassware - silverware - plate ware).
- Remove all the dirty linen from station and trash is empty and clean.
Requirements
- 1+ years of experience in similar role.
- Flexible schedule and open to working weekends / holidays (when needed).
- Ability to understand and follow written and verbal instructions.
- Detail oriented ability to multitask and deliver results in demanding and fast-paced environments.
- Basic verbal communication skills.
- Must be able to seize, grasp, turn and hold objects with hands.
- Must be able to work on your feet for at least 8 hours.
- Fast paced movements are required to go from one part of the club to others.
- Must be able to move, pull, carry, or lift at least 40 pounds.
- Occasionally kneel, bend, crouch and climb as required.
Skills
- Customer service skills
- Efficiency
- Attentiveness
- Detail oriented
- Multitasking
- Verbal communication
Experience Level
- 1+ years of experience
Salary/Compensations
- $12—$12 USD
Benefits
- Competitive compensation packages
- Global benefits and perks
- Training to develop technical and managerial skills
- Health Care + 401K (Medical, Dental & Vision)
- Retirement fund with a 2% match
- Paid Time Off (sick days + vacation days)
- Career Development opportunities
- Soho Impact initiatives
- Learning & Development opportunities
- Cookhouse & House Tonic events
- Team Events
- Team Meal provided while on duty
About the Company
- Soho House offers competitive compensation packages that feature global benefits and perks.
- Soho House can progress your career domestically or internationally as well as managerially or technically.
- Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability.
- Celebrating our passion for food and drink.