Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Briefings & Correspondence & Freedom of Information Manager role.

Rezi rewrites your resume against HS2 (High Speed 2)'s job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Briefings & Correspondence & Freedom of Information Manager posting at HS2 (High Speed 2) — free, in seconds.

About the Role

Plays a key role in managing HS2 Ltd’s reputation internally and externally, ensuring the company fulfils its statutory duties and delivers on agreements with the Department for Transport and with the Information Commissioner’s Office (ICO).

Responsibilities

Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI.
Deputise for the Senior Manager BCFOI to protect HS2 Ltd’s reputation internally and externally by ensuring that the transparency obligations within the Freedom of Information Act 2000 (FOI) and the Environmental Information Regulations 2004 (EIR) are fully discharged in a timely manner and comply with the service level agreements (SLAs) set by the Department for Transport (DfT) and the Independent Commissioner’s Office (ICO).
Deputise for the Senior Manager BCFOI as the principal HS2 Ltd authority on FOI and EIR, provide strategic and expert advice to senior colleagues, including HS2 Executive members and the CEO Office on relevant legislation in response to briefings and FOI requests (for example on Section 36 notices which must be issued by the CEO).
Deputise for the Senior Manager BCFOI in managing the relationships between HS2 Ltd and other key external stakeholders including the Information Commissioner’s Office, the correspondence team in the Department for Transport, Members of Parliament, and Peers, to ensure the legally compliant, consistent, and coherent delivery of an efficient BCFOI service.
Oversee and manage the day-to-day process for and caseload of the Briefings, Correspondence & FOI (BCFOI) team in discharging the company’s statutory duties regarding Freedom of Information (FOI) and Environmental Information Regulation (EIR) requests, HS2 Ltd’s Publication Scheme, written Parliamentary Questions, Correspondence (to the HS2 Ltd Chair and CEO), Ministerial correspondence and the Parliamentary Advice Line.
Manage the development of effective and professional working relationships and information flows, contact points and approval points across HS2 Ltd regarding requests for information, deputising for the Senior Manager BCFOI in chairing regular meetings to ensure timely co-ordination between the Helpdesk, Complaints, Special Cases, Line of Route and other key engagement and stakeholder managers.
Manage the preparation of high quality, accurate and timely responses to information and briefing requests, acting as an escalation point for complex and strategically important queries, ensuring that statutory obligations and public affairs and stakeholder engagement strategies are met while appropriately safeguarding HS2 Ltd’s reputation.
Develop and maintain briefing materials, templates and reports, ensuring consistency and accuracy across the team and the company.
Provide leadership to the team of BCFOI Advisers, driving the adoption of best practice and supporting their professional development.
Develop and maintain an overview of the issues and risks raised by stakeholders, identifying and feeding back into the business key risks and opportunities.
Develop and run an awareness and training programme across the business, ensuring two-way understanding of the briefings, correspondence and freedom of information, Environmental Information Regulations and vother related statutory requirements on HS2 Ltd, learning and sharing lessons from the Information Commissioners Office (ICO) and Tribunal decisions and developing best practice.
Lead the administration and management of the HS2 senior stakeholder speaker engagement programme.
Work as part of the BCFOI/Public Affairs rota, performing on-call out of hours duties when required.

Requirements

Management skills in leading teams to achieve set deliverables within tight deadlines to specified standards.
Influencing and negotiation skills with both internal and external audiences, including at senior level.
Ability to deliver quality, accurate and targeted communications at a senior level, internally and externally – including drafting communications for a variety of channels, representing an organisation with the ability to conduct/facilitate workshops and training sessions.
Advisory skills at senior level internally and externally on complex matters in the application of legislation and official guidance.
Stakeholder management at an internal and external senior level - with the ability to adapt to different audiences and deal with difficult stakeholders particularly in a complex political and challenging environment.
Analytical skills, including the ability to collate, interpret and present complex information with clarity and consistency.
Organisational and planning skills, with the ability to work to agreed deadlines in an agile environment.
Problem resolution skills, with the ability to identify issues and exercise judgement to solve complex problems, and lead escalation as required.
Ability to handle confidential information sensitively and discretely.
Proficient in Microsoft Office programmes, especially Excel.
Political awareness and understanding of matters relating to HS2.
Knowledge of the planning and parliamentary process.
Understanding of corporate communications, community engagement best practice, internal communications, social media, public relations, media relations, and customer complaints processes.
Detailed knowledge of the principles and application of the Freedom of Information Act, the Environmental Information Regulations (EIR), the Information Commissioner’s Office (ICO) and associated legislation, guidance, and codes of practice.
Understanding of government communications processes.
Understanding of customer relationship management (CRM) databases.
Knowledge of transport and/or major infrastructure projects.
Experience in managing and supporting teams in responding to briefings, correspondence and freedom of information requests with multiple stakeholders, including at senior level, internally and externally to meet statutory requirements.
Experience of managing teams to deliver briefings and correspondence information and requests to meet statutory requirements within tight deadlines.
Experience in managing FOI/EIR requests (and the requirements of the FOI Act 2000 and EIR 2004).
Experience of managing financial, policy and technical concepts to deliver accessible and accurate briefings and FOI correspondence.
Experience in managing, processing and handling sensitive data and enquiries in a challenging environment.
Experience in developing persuasive content for use across a range of communications channels.
Must have the Right to Work in the UK at the time of application.
Must not have certain types of time-bound visas.
Must pass pre-employment checks including Nationality & Immigration Status, employment references, DBS, Financial and Education checks.

Skills

Management skills
Influencing and negotiation skills
Communication skills
Advisory skills
Stakeholder management
Analytical skills
Organisational and planning skills
Problem resolution skills
Handling confidential information
Microsoft Office proficiency (Excel)
Political awareness
Knowledge of planning and parliamentary process
Understanding of corporate communications
Knowledge of FOI Act and EIR
Understanding of government communications processes
Understanding of CRM databases
Knowledge of transport and/or major infrastructure projects

Location

London
Birmingham

Work Type

Fixed Term Contract until 30th September 2027
Potential for permanent position
Full-time

Experience Level

Senior level experience in stakeholder management
Experience in managing and supporting teams
Experience in managing FOI/EIR requests
Experience in managing financial, policy and technical concepts
Experience in managing sensitive data
Experience in developing persuasive content

Education Level

Education checks required

Salary/Compensations

Base salary: From £41,092 pa Birmingham or £44,380 pa London
Flexible benefits fund of 15% paid on top base salary
Fully pensionable benefits

Benefits

Flexible benefits fund of 15% which is paid on top base salary and is fully pensionable
Range of competitive benefits (details on company website)

About the Company

HS2 Ltd endeavours to ensure everyone working for us and with us feels included, thrives and achieves their full potential.
HS2 Ltd will be the UK’s new high speed rail network.
The new scheme will shorten journey times between a number of Britain’s major population centres, boost the economy and create thousands of jobs.
HS2 Ltd will create a skills legacy and develop a diverse range of talent.
We aim to be a leader in EDI practice by creating a safe & inclusive working environment for all our staff - living our values of Safety, Respect, Integrity and Leadership.
HS2 Ltd is also a safety-critical organisation.
Employees are required to ensure reasonable care of their own and others’ health and safety by taking personal responsibility for working to our ‘Safe at Heart’ programme principles and following safe working procedures at all times.

Equal Opportunity

Actively promote and embed Equality Diversity and Inclusion (EDI) in all your work, and support and comply with all organisational initiatives, policies and procedures on EDI.
We are positive and inclusive about making adjustments, providing flexible working, encouraging our staff networks to flourish and providing personal and professional development opportunities.
We perform the first assessment of suitability for a role based solely on the information in your CV.
Your CV will be anonymised and personal information will be removed during the first stage of the application review to remove bias from the process.