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About the Role
As a Clinic Office Assistant I, you are one of the most important points in a personal journey to a better life, being the first person they will interact with at Spectrum Health. Your workday will offer you the chance to provide exceptional customer service to promote a sense of belonging and compassion to people experiencing a life crisis. Your ability to connect with people will be a step towards better mental health and their recovery journey!
Responsibilities
- Provide exceptional customer service
- Engage people over the phone and in person
- Perform insurance verification
Requirements
- High School Diploma, GED or equivalent
- Some experience in a related field
- Strong interpersonal skills
- Ability to multitask in a fast-paced environment
- Excellent attention to detail and organizational skills
- Dependability and flexibility, including availability to work some evenings until 7pm
- Knowledge and understanding of basic computer skills
- Reliable transportation
Skills
- Customer Service
- Engaging people over the phone and in person
- Strong computer & multitasking skills
- Insurance verification
Location
- 34 North Main Street, Warsaw, NY
Work Type
- Full-time
Experience Level
- Some experience in a related field
Education Level
- High School Diploma, GED or equivalent
Salary/Compensations
- $17/hr - $19/hr
Benefits
- Industry leading healthcare benefits
- Flexible Spending and Health Savings Accounts
- 401K
- 11 paid holidays
- Flexible work schedules to promote work-life balance
- Exceptional time off – up to 30 days after just a few years of service
- Free Life Insurance
- Growth and promotional opportunities in the human services sector
- Access training to develop skills if you would like to pursue a career as a behavioral health professional
About the Company
- At Spectrum Health & Human Services, we offer a variety of human services to help empower individuals and families as they navigate behavioral, emotional, and substance-related challenges. Services include outpatient counseling, housing services, case management, and crisis response to help people in our community when they need it. We offer personalized care and meaningful opportunities for growth, healing, and improved quality of life.