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About the Role

Manulife is seeking an experienced Manager, Technology & Cyber Risk Standards Governance to drive consistent, scalable, and effective risk management standards and practices across the enterprise. This role focuses on designing, implementing, and continuously improving processes that support the lifecycle of technology and cybersecurity standards, while coordinating a portfolio of risk and control initiatives. Operating within a Second Line of Defense environment, the Manager will drive structure, discipline, and transparency across technology and cyber risk activities, ensuring alignment with enterprise frameworks and regulatory expectations. The role partners closely with Technology, Cybersecurity, and Risk teams to deliver well-governed, repeatable processes and timely, traceable outcomes that enable effective oversight practices.

Responsibilities

Manage a portfolio of technology and cybersecurity standards, ensuring clear ownership and lifecycle governance.
Lead end-to-end processes for standards development, approval, and refresh while establishing structured workflows, templates, and governance routines.
Monitor progress across initiatives and drive continuous process improvements, including automation and efficiency gains.
Support oversight activities across technology and cyber domains.
Provide effective challenge to risk assessments and control documentation.
Monitor issues, exceptions, and corrective action plans.
Support thematic reviews and standards alignment work.
Lead cross-functional initiatives with clear scope and timelines.
Establish and maintain plans and trackers to manage portfolio execution.
Facilitate governance forums and working groups.
Ensure alignment with frameworks and governance expectations.
Drive adoption of governance processes and continuous improvement initiatives.
Develop reporting and dashboards on portfolio and risk status.
Establish and maintain documentation and guidance materials.
Improve consistency, transparency, and quality across governance.
Collaborate with cross-functional stakeholders to ensure alignment.

Requirements

5–7+ years of experience in technology risk, cybersecurity, or related fields.
Experience in risk, governance, compliance, audit, or Second Line of Defense environments within financial services or another regulated industry.
Understanding of key technology and cybersecurity domains.
Familiarity with frameworks such as NIST or ISO.
Experience with standards or policy governance.
Experience with process improvement initiatives.
Strong project management and organizational skills.
Curious, proactive, and willing to learn in a maturing risk environment.
Strong analytical and documentation skills.
Bilingualism (English and French) is a strong asset. If the candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

Skills

Communicate clearly and concisely with stakeholders.
Build strong working relationships across Line 1 and Line 2 teams.
Demonstrate curiosity, attention to detail, and a commitment to strong risk culture.
Strong written and verbal communication skills.
Detail-oriented with strong organizational skills.
Ability to design scalable and repeatable processes.

Location

Halifax, Nova Scotia

Work Type

Hybrid

Experience Level

5-7+ years

Education Level

CISSP, CISA, CRISC, CISM, or PMP certifications

Salary/Compensations

$79,700.00 CAD - $129,700.00 CAD

Benefits

Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage.
Adoption/surrogacy and wellness benefits.
Employee/family assistance plans.
Retirement savings plans (including pension and a global share ownership plan with employer matching contributions).
Financial education and counseling resources.
Holidays, vacation, personal, and sick days.
Full range of statutory leaves of absence.

About the Company

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.
Visit https://www.manulife.com/en/about/our-story.html for more information.

Equal Opportunity

Manulife is an Equal Opportunity Employer.
At Manulife/John Hancock, we embrace our diversity.
We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment.
A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.
All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.
To request a reasonable accommodation in the application process, contact hr@manulife.com.