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About the Role
Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience! We’re looking for a passionate Sales Associate to join our The North Face team based on Regent Street, London. As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain the highest standards on our shop floor.
Responsibilities
- Providing the highest level of customer service, ensuring that all customers are treated with respect
- Developing a thorough knowledge of products in store
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand’s place within the market
- Following all operational procedures in the store and in the stock room.
Requirements
- You love interacting with customers.
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store
- You are passionate about our brand, fashion, and retail in general
- You have excellent written and verbal communication in English (another language is a plus but not necessary)
- You are flexible when it comes to working weekends, evenings and holidays as necessary
- Previous experience is great but not necessary.
- Live with Integrity
- Act Courageously
- Be Curious
- Act with Empathy
- Persevere
Skills
- Customer service
- Product knowledge
- Merchandising
- Trend awareness
- Operational procedures
- Communication skills
- Flexibility
Location
- Regent Street, London
Work Type
- Part-time
- 10hr
Experience Level
- Entry level
Benefits
- Competitive salary
- Amazing bonus
- Pension scheme
- 50% staff discount
- Career ownership
- Supportive feedback-based culture
- Tailored training (induction, ongoing online and face-to-face)
About the Company
- The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling. The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.
Equal Opportunity
- We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
- As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.