Clinical Applications Specialist (Monitoring Analytics) - London & South-Central region
Philips · GB
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About the Role
As a Clinical Applications Specialist, you will promote Philips Healthcare products and systems, ensuring customers receive comprehensive training for the safe and effective use of Philips equipment. You will provide high-quality clinical and technical support to maximize customer satisfaction and support optimal patient care throughout London and the South-Central region.
Responsibilities
- Promote Philips Healthcare (PH) solutions during customer visits, product demonstrations, seminars and trade shows
- Work as part of an account team to ensure modality results are reached according to account plans and targets
- Support new product launches
- Provide required applications report on completion of all application visits
- Train customers in applying the best possible clinical procedures and protocols to achieve optimal usage of the equipment delivered
- Retrain hospital staff in case of new releases, upgrades, and/or versions (changes) in the operating procedures of the equipment
- Set up application training schedules in close cooperation with the customer
- Ensure that all customers are provided with high quality training and attention so that each customer is fully satisfied with the attention received from PH
- Conduct regular visits to customers to obtain direct feedback about the quality of training delivery and customer satisfaction
- Report to BU on difficulties in optimal usage of the equipment
- Be aware and manage at all times the safety standards required by the company, including radiation protection, health and safety regulations
- Take immediate control of the situation and involve the safety advisor from the regional office in the event of hazards or accidents
- Support and advise the sales force during acquisition
- Keep up to date with new developments in the clinical application and operating field of the relevant equipment
- Ensure that all clinical applications training, with both new and existing customers, comply with the company's quality policy
- Report customer feedback according to applicable quality standard policy
- Follow up relevant assigned quality & regulatory training in a timely manner
Requirements
- Degree level education or equivalent
- In-depth knowledge and experience of Monitoring products
- Minimum of 5 years’ experience in clinical field using monitoring devices
- Fluent in English, verbal and written in addition to local language
- Experience/Qualification in Teaching/Training
- A standard DBS (Disclosure and Barring Service) criminal record check will be required
Skills
- Knowledge of ECG systems including ECG machines would be advantageous
Location
- London & South-Central region
Work Type
- Field-based
Experience Level
- Minimum of 5 years’ experience in clinical field using monitoring devices
Education Level
- Degree level education or equivalent
Salary/Compensations
- £ 40,460.00 - £ 63,580.00
Benefits
- Eligible for bonus incentive
About the Company
- We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
- In the UK, we are recognized as a Disability Confident employer and are proud to be part of the Armed Forces Covenant and Mental Health at Work Commitment.
Equal Opportunity
- We welcome all applicants including those from minority backgrounds, LGBTQIA+, and individuals living with a disability.
- Because we are at our best when you are, you can safely share any reasonable tools or adjustments needed during our recruitment process and beyond.