Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Account Manager role.
Rezi rewrites your resume against IDX's job description. Free.
Tailor your resume to this Account Manager role.
Rezi rewrites your resume against IDX's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Account Manager posting at IDX — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Account Manager posting at IDX — free, in seconds.
About the Role
Serve as a pivotal liaison between clients and internal teams, requiring a deep understanding of client business objectives, the ability to craft tailored digital strategies, and expertise in leading transformative conversations.
Responsibilities
- Serve as the primary contact for key client accounts, ensuring unparalleled service and strategic insights.
- Set the standard for unprecedented client service, ensuring teams, work, and presence are consistently elevated.
- Engage in detailed digital dialogues, aligning services with client business goals throughout the customer journey.
- Collaborate with internal teams to ensure the delivery of comprehensive digital communication solutions.
- Lead client discussions, ensuring strategic growth needs are consistently addressed.
- Develop and maintain robust relationships with clients and internal teams.
- Prepare and present compelling digital presentations, proposals, and reports aligned with client objectives.
- Stay abreast of digital trends and industry shifts for continuous personal and professional development.
- Oversee client billing processes and liaise with finance for accurate monthly reporting.
- Proactively identify and advise clients on strategy and growth opportunities within digital marketing and performance services.
Requirements
- Previous experience in Account Management or Client Services within a digital agency or marketing firm.
- Previous experience managing high-value client accounts with complex digital project requirements.
- Demonstrated commitment to client success and a track record of exceeding expectations.
- Comprehensive knowledge of performance marketing, including paid media, search, and content strategies.
- Proven ability to manage multiple complex digital projects with keen attention to detail.
- Exceptional communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite, with emphasis on crafting detailed presentations.
- Prior experience or familiarity with performance marketing services is highly desirable.
Skills
- Digital Strategy
- Client Relationship Management
- Performance Marketing
- Paid Media
- Search Engine Optimization (SEO)
- Content Strategy
- Project Management
- Presentation Skills
- Microsoft Office Suite
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- Experienced
Benefits
- 20 days PTO
- 10 public holidays
- 2 floating days
- Hybrid working (Tue/Wed/Thu in office)
- Flexibility for personal needs
- Dog friendly office
- Competitive pet insurance rates
- Extensive health care options (medical, dental, vision) available on first day
- Mental Health support
- Company Employee Assistance Program
- Flexible parental leave
- Paid community volunteer days
- Variety of competitive insurance policies (short/long term disability, legal)
- 401k retirement plan with company match
- Employee perk program with online discounts
- Generous employee referral scheme
- Culture Committee focused on social, educational, and community activities
About the Company
- See your work come to life for iconic regional and national brands.
- Work alongside passionate innovators who share your thirst for progress.
- Grow your skills with ongoing training, mentorship, and the freedom to experiment.
- Thrive in a dynamic environment where big ideas and bold action collide.
- Play with the latest analytics tools, use AR to build immersive digital events, and explore the future of brand storytelling.