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About the Role
As a Lead Store Advisor, you will leverage leadership skills to drive sales performance, mentor Store Advisors, and maintain operational excellence. Responsibilities include supervising customer interactions, optimizing inventory management, executing visual merchandising plans, and contributing innovative ideas to enhance store processes. Join us to make a significant impact, advance your career, and help shape the future of our retail environment.
Responsibilities
- Consistently embody and communicate our brand philosophy, values, and culture.
- Supervise, mentor, and motivate a team of Store Advisors.
- Maintain in-depth knowledge of product technical specifications and global company initiatives.
- Contribute ideas for merchandising, store events, and community activities.
- Assist with inventory management tasks, including placing and managing product orders.
- Ensure accurate stock levels to meet customer demand.
- Uphold visual merchandising standards in the store.
- Serve as the primary contact for store leadership, IT, and Facility Management regarding operational matters.
- Train the store team on BoH processes.
Requirements
- 2-3 years of experience in retail operations or a customer-focused environment.
- At least one year of experience leading teams, managing projects, or driving performance improvement initiatives.
- Experience in the Outlet, Running, Fashion, or Sports industry is a plus.
- Exceptional communication and interpersonal skills.
- A keen eye for maintaining a visually appealing store and upholding high visual merchandising standards.
Skills
- Leadership
- Sales performance
- Mentoring
- Operational excellence
- Customer interaction
- Inventory management
- Visual merchandising
- Brand communication
- Product knowledge
- Communication
- Interpersonal skills
Location
- Onsite
Work Type
- Full-time
Experience Level
- Lead
- 2-3 years retail experience
- 1+ year leadership experience
Benefits
- Environment designed to give people the tools to develop holistically
- Tools to stay active, learn, explore and innovate
- Supportive, team-oriented atmosphere
- Access to personal self-care for both physical and mental well-being
About the Company
- On is a place that is centered around growth and progress.
- Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.
Equal Opportunity
- On is an Equal Opportunity Employer.
- We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.