Customer Assistant - Food - Southfields Simply Food at Marks & Spencer | GB | Rezi

Customer Assistant - Food - Southfields Simply Food at Marks & Spencer

Customer Assistant - Food - Southfields Simply Food

Marks & Spencer · GB

5 days ago

Customer Assistant - Food - Southfields Simply Food

Marks & Spencer · GB

5 days ago
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About the Role

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to meet strong customer demand head-on.

Responsibilities

  • Fill shelves
  • Deliver five-star service at pace
  • Recommend and sell new food products
  • Serve customers
  • Sell products
  • Fill shelves
  • Drive growth in sales
  • Utilize digital tools to enhance customer experience
  • Ensure customers get the products they want when they need them
  • Contribute to a positive, high-energy environment
  • Support colleagues in delivering a seamless customer experience
  • Work across various areas of the store
  • Adapt to changing demands of the retail environment

Requirements

  • Must be 18 years or older
  • Resilient and committed brand ambassador
  • Ability to work in a high-pressure environment
  • Stay sharp, fast, and focused during busy periods
  • Go above and beyond to serve, sell, fill, and drive sales growth
  • Digitally confident
  • Team player
  • Flexible
  • Adaptable to customer and business needs

Skills

  • Customer service
  • Sales
  • Product knowledge (M&S Food)
  • Digital tools utilization (Sparks App, in-store devices)
  • Adaptability
  • Teamwork

Location

  • Onsite

Work Type

  • Part-time
  • Contract

Experience Level

  • Entry Level

Salary/Compensations

    • £3.00 p/h unsocial premium for hours worked between 22:00-06:00

About the Company

  • M&S is the UK's fastest-growing retailer.
  • M&S is revolutionizing how we work and offering exciting opportunities.
  • M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.
  • M&S is committed to an active Inclusion, Diversity and Equal Opportunities Policy.
  • M&S is embarking on a business transformation and introducing innovative, new experiences to the retail world.
  • M&S is pushing boundaries to lead the industry into a greener, speedier, more inspiring digital era.

Equal Opportunity

  • M&S is committed to an active Inclusion, Diversity and Equal Opportunities Policy.
  • Happy to talk smart/flexible working.