Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Mitarbeiter Kundenberatung (w/m/d) role.
Rezi rewrites your resume against BEB+ Immobilien GmbH's job description. Free.
Tailor your resume to this Mitarbeiter Kundenberatung (w/m/d) role.
Rezi rewrites your resume against BEB+ Immobilien GmbH's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Mitarbeiter Kundenberatung (w/m/d) posting at BEB+ Immobilien GmbH — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Mitarbeiter Kundenberatung (w/m/d) posting at BEB+ Immobilien GmbH — free, in seconds.
About the Role
This role involves managing the front desk, handling inquiries from tenants and prospective tenants, and providing first-level support. You will be responsible for preparing and relaying complex information to property managers and conducting initial consultations.
Responsibilities
- Personal reception of visitors and customers in our office
- Independent processing of specific inquiries from tenants and prospective tenants
- Preparation and forwarding of complex issues to the responsible property managers
- Conducting initial consultations
- Telephone first-level support for tenants and prospective tenants
Requirements
- Completed commercial apprenticeship and ideally experience in the real estate industry
- Relevant professional experience in customer service is mandatory
- Confident, communicative, and friendly demeanor, as well as an open and extroverted nature
- Excellent organizational skills
- Enjoyment of teamwork and the ability to work independently and goal-oriented
- Very good knowledge of common MS Office programs
- Willingness to be on-site in the office 3-4 days per week
Skills
- MS Office programs
Location
- On-site (3-4 days per week)
Work Type
- On-site
- Flexible working hours
- Mobile working
Experience Level
- Professional experience in customer service is mandatory
Education Level
- Completed commercial apprenticeship
Benefits
- Private supplementary health insurance
- BVG ticket
- Job bike
- Company pension plan
- Corporate benefits
- Excellent development opportunities and further training offers
- Structured onboarding
- Flexible and family-friendly working hours without core hours
- 30 vacation days
- Half-yearly company celebrations and team events
- Drinks, snacks, and fruit in the office
About the Company
- Visionary company focused on long-term thinking and sustainable action.
- Open and modern corporate culture characterized by trust, appreciation, and a motivating work environment.
- Long-term thinking employer.
- Berlin-based full-service real estate service provider with over 80 years of experience.
- Digital mindset and a top-equipped workplace.
- Environment for professional and personal growth.