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About the Role

Supporting Management Surveyors in delivering the divisional strategy with a focus on the RISE methodology to ensure a high-quality technical property management service. The role involves implementing operational strategy, objectives, and business plans at a site level, maintaining connectivity with Savills Property Management, and ensuring cost control, statutory compliance, governance, and customer service policies are in place.

Responsibilities

Spend time on sites to understand requirements and interface with the Head of Engineering Services and the wider business.
Support the London Business Space team and Head of Engineering Services in developing and implementing best practices.
Collaborate with all business elements to consistently evolve the operational model.
Champion the effective use of CAFM systems across the business, ensuring systems are populated and maintained correctly.
Assist the UK Engineering team in maximizing financial performance by reviewing cost recoverability and income generation.
Ensure effective technical H&S and environmental compliance with all legal and statutory requirements.
Identify and implement opportunities to bring service lines in-house through Savills Engineering and Design Consultancy, Savills Earth, Savills Workforce+, and the FM Service fee.
Act as a mentor to junior members of technical site teams.
Provide ad hoc support, leadership, and guidance to managed sites, including interim on-site management when required.
Evaluate existing contractual relationships to ensure partner service aligns with agreed specifications.
Produce and coordinate information in line with Savills and client requirements.
Work with the wider UK Engineering team on submissions for external Industry awards.
Assist the Property Transitions team and onsite M&E management teams on new building mobilizations.
Collaborate with the Savills Tech Working Group on innovations in property management.

Requirements

Self-motivated individual with excellent interpersonal skills.
Excellent organizational and time management skills with flexibility.
Ability to take on delegated authority and act independently.
Ability to handle a large number of projects with diverse customers, suppliers, and property owners.
Experience and knowledge of achieving high standards in property management on multi-let sites.
Knowledge and understanding of setting and managing service charge budgets.
Understanding of operational property management, building infrastructure, operational engineering, and relevant statutory legislation.
Strong overall experience in a similar position or operational role.
A recognized technical qualification by examination is required.

Skills

RISE methodology
Technical property management
Operational strategy implementation
Cost control
Statutory compliance
Governance
Customer service policies
Interpersonal skills
Organizational skills
Time management skills
CAFM systems
H&S compliance
Environmental compliance
Building infrastructure knowledge
Operational engineering knowledge
Statutory legislation understanding

Location

Central London

Work Type

Full-time

Experience Level

Senior

Education Level

Recognized technical qualification by examination

Benefits

Benefits Booklet available

About the Company

Savills is a global real estate services provider.