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About the Role
As our Head of Product & Engineering Operations, you will design, install, and run the engine across product, engineering, and design. You will help us find a better way by transforming our work into one unified, high-performing build process. This role owns the ‘how’ we build. You install the operating model across product, engineering and design, and drive product, design and engineering leaders to run it. You have real influence with the CTO down. You’ll work closely with product, engineering and design teams, and make the operating model work in practice. You’ll be the executive operator on the AI-native lifecycle programme already in motion, turning it from an initiative into the default way our teams build. You know what great looks like because you’ve done it. You could build the product, but would prefer to build the team who build the product.
Responsibilities
- Establish and run core builders leadership rituals, cross-line product reviews, calibration sessions, and go/no-go release gates.
- Partner directly with stakeholders across all three disciplines, such as our VP Product, VP Engineering, and Design Leadership, to raise the bar on what and how we build.
- Take small steps fast through hands-on piloting of new frameworks, running early iterations personally before handing them off to squad leads and ensuring they become permanent habits.
- Embed AI-driven build tools and automated workflows across all three functions to modernise our Product development lifecycle and processes.
- Convene the Product, Design and Engineering leadership team to ensure continuous improvement of how we build great products at Funding Circle.
- Integrate regulatory and compliance checks seamlessly into the core delivery path without slowing down shipment cycles.
Requirements
- Proven experience scaling Product Development Lifecycles inside complex product organisations, operating as an embedded leader rather than an external consultant.
- Strong background in Product Management, Engineering, and Design, with the credibility to challenge leadership and bring teams together across all three disciplines.
- Ability to take ownership of redesigning departmental workflows, and being up to date on how to use AI to build great products.
- Confidence and credibility to hold MDs, VPs, and senior directors accountable to continuous improvements in how we build.
- Understanding that we are a regulated business and that means doing things right.
- Familiarity with fintech, lending, or financial services compliance requirements.
- Evidence of having installed an operating model at a comparable inflection point.
- Product thinking and design sensibility.
- Deep fluency in how modern software teams build, combined with a ‘builder’ background.
Skills
- AI
- Product Management
- Engineering
- Design
- Claude Code
- Codex
Location
- London
Work Type
- Hybrid
- 3 days in the office
Experience Level
- Head of
Salary/Compensations
- Competitive Salary
Benefits
- Benefit allowance tailored to individual needs
- Private medical and dental
- Health assessments
- Access to a digital GP
- Life assurance
- Share schemes
- Financial coaching
- Dedicated annual learning allowance
- Electric car scheme
- Cycle-to-work scheme
- Season ticket loans
- Award-winning parental leave policies
- Support for fertility treatments
- Subsidised Just Eat lunches
About the Company
- We’re on a mission to back the UK’s small businesses like no one else.
- Small businesses are the backbone of the economy, and we’re here to help them win.
- We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks.
- At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company.
- It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts.
- We’re a high-performing team that chooses to lift each other up.
- We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better.
- Last year alone, the businesses on our platform generated £7.2bn for the UK economy.
- We’re building a place where everyone truly feels they belong.
Equal Opportunity
- Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.