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About the Role

This role sits at the heart of a large multi-market, high-impact client, where you will be expected to project manage and provide ongoing digital operational excellence across all aspects of digital end to end process, including optimising, automating, implementing, remediating data governance processes, global taxonomy and quality control. You will bridge the gap between planning and operational/implementation teams across key global clients, offering solutions and on-going, documented process improvements. You will work closely with local market teams, ensuring operational KPIs are monitored and maintained in line with client’s data strategy and contractual targets.

Responsibilities

Develop consistent best practice operational processes with strong data foundations in collaboration with global and local Dentsu teams.
Support the rollout and adoption of best practice processes to drive high-quality client deliverables across the digital media landscape.
Align media operations workflows with insights objectives and reporting for global clients’ businesses.
Write playbooks for clients and internal teams to instruct on processes.
Ensure platforms and configurations are documented, monitored for health, and maintained at exceptional operability levels with the offshore digital operations team.
Configure digital media platforms to deliver correct data supporting reporting and insight goals.

Requirements

Extensive Digital Media Operations experience gained within agencies, digital platforms, or programmatic networks.
Strong working knowledge of digital media platforms including Google Marketing Platform, Ad servers, DSPs, Ad verification, Creative Management and Paid Social platforms.
Experienced in technical execution and issue resolution.
Experienced in supporting and leading the identification, formation and deployment of new processes for teams.
Ability to understand client end-to-end media workflow processes and ad technology setup across digital media platforms.
Confidence managing multiple markets, priorities and onboarding new market users with care and attention to detail.
Clear communicator capable of explaining technical concepts to both technical and non-technical stakeholders.
Curiosity and willingness to keep learning as platforms, regulations and best practice evolve.
Collaborative mindset, comfortable working across teams, disciplines and geographies.
Interest in building efficient, scalable operations that support great creative and measurable outcomes.

Skills

Digital Media Operations
Google Marketing Platform
Ad servers
DSPs
Ad verification
Creative Management platforms
Paid Social platforms
Web analytics tools (advantage)
DCO (advantage)
Technical execution
Issue resolution
Process identification, formation, and deployment
Client end-to-end media workflow processes
Ad technology setup
Multi-market management
Onboarding new users
Communication
Collaboration
Building efficient and scalable operations

Location

London

Work Type

Hybrid
Full time
Permanent

Salary/Compensations

Competitive salary

Benefits

Benefits package that you can tailor to your needs
Flexible working arrangements

About the Company

Dentsu is an integrated growth and transformation partner to the world’s leading organizations.
Founded in 1901 in Tokyo, Japan, and present in over 145 countries and regions.
Proven track record of nurturing and developing innovations.
Combines talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients.
Delivers end-to-end experience transformation (EX) by integrating services across Media, CXM and Creative.
Business transformation (BX) mindset pushes boundaries of transformation and sustainable growth for brands, people and society.
Amplifi is the supply-side platform of dentsu, consisting of three pillars: Investment Management, Media Trading (Media Owner Services and Principal Buying) and Content (Original Partnerships & Entertainment); all underpinned by Supply-Side Management practises.
Amplifi is the investment and innovation arm of dentsu across all media channels and entertainment content.
Amplifi proposition is based on the delivery of value for all in everything we do.
Amplifi focus is to deliver the best possible media value for clients through leveraged media buying, sustainable media income and enable innovation with the supply-side with product, services and capabilities.

Equal Opportunity

At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual.
Diversity fuels creativity and innovation, benefiting our employees, partners, and communities.
Welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic.
Strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.
Recognize the importance of work-life balance.
If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at accommodations@dentsu.com, quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.