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About the Role

This position involves performing varied clerical duties that require a moderate degree of decision-making, with a strong emphasis on using personal computers for word processing and database entry. Work is performed according to established objectives and procedures, with detailed instructions provided for complex tasks. The work is generally reviewed by superiors, and the employee reports to a higher-level staff member.

Responsibilities

Prepares and formats legal documents, certifications, authorizations, forms, and other related paperwork.
Enters and extracts data and information from a database.
Posts and maintains moderately difficult records requiring general knowledge of department or agency functions.
Processes applications, prepares permits and licenses, collects fees, issues receipts, and accounts for monies received.
Processes paperwork relating to payroll, workers compensation forms, and accident/incident reports.
Types materials from copy, rough draft, or other instruction.
Prepares and types correspondence on matters where policy and procedures are well defined.
Checks lists, documents, and applications for completeness and accuracy.
Compiles data, prepares, types, and checks elementary financial and statistical records and reports for completeness and accuracy.
Performs searches for information in documents, records, files, and computer databases, and maintains records on a database.
Obtains and gives out information by telephone, correspondence, electronic communication, and in person.
Orders and distributes office supplies and maintains records of expenses.
Operates standard office machines such as computers, copiers, and fax machines.
Guides other clerks in the performance of routine phases of their work.
Maintains filing systems.

Requirements

Graduation from high school or possession of an equivalency diploma.
Two (2) years of paid full-time or its part-time or volunteer equivalent office clerical or secretarial experience.
Graduation from a regionally accredited or New York State registered college or university with an Associates degree or successful completion of sixty (60) college semester credit hours.
An equivalent combination of education and experience.
Volunteer experience must be documented by the participating agency and signed by the appointing authority, including employment dates, average hours worked per week, and job duties.
If appointed, a valid license to operate a vehicle in New York State or the ability to meet the transportation needs of the position is required.

Skills

Office terminology, practices, procedures, routines, and equipment.
Business arithmetic.
Grammar and punctuation.
Record keeping techniques.
Utilizing a personal computer for word processing, database entry, spreadsheets, and other related computer software.
Maintaining a filing system.
Working with forms.
Preparing and typing written communications, arithmetic, and standardized reports.
Operating standard office equipment.
Acquiring familiarity with departmental or agency organization, laws, policies, and regulations.
Understanding and carrying out relatively complex oral and written instructions.
Communicating orally and in writing.
Dealing with the public.
Good judgment.

Education Level

High school diploma or equivalency
Associate's degree or 60 college credit hours