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About the Role
Our Hotel Services team plays a vital role in the day-to-day running of the hospital, ensuring that all patient rooms, clinical areas and shared spaces are maintained to the highest standards of cleanliness, safety and presentation. Working behind the scenes and on the front line, the team helps create a welcoming, calm and hygienic environment where patients can focus on their recovery and visitors feel reassured from the moment they arrive. As a Housekeeping Assistant, you’ll be a key contributor to the overall patient experience, supporting both care delivery and hospital operations through your attention to detail and commitment to excellence. This is a hands-on, rewarding role where your work is immediately visible and genuinely valued, offering the opportunity to make a difference every single day.
Responsibilities
- Cleaning patient rooms, public areas and staff spaces, ensuring every area is safe, tidy and presentable.
- Working closely with clinical and non-clinical colleagues to support the smooth running of the hospital.
- Communicating effectively with patients, visitors, and healthcare staff.
- Being comfortable working in a hospital environment and coming into contact with patients.
- Keeping communal areas clean and tidy for visitors.
- Performing any tasks specifically assigned by the Supervisor or designee.
- Attending mandatory training on an annual basis.
Requirements
- Awareness of hygiene standards.
- Passion for customer care.
- Effective communication skills with patients, visitors, and healthcare staff.
- Ability to work under pressure with a flexible approach.
- Flexibility to accommodate other shifts when needed.
Skills
- Cleanliness
- Attention to detail
- Communication
Location
- London
Work Type
- Part Time
- Permanent
- 15 hours per week
- Working 2 days/ week between Monday and Sunday
- 1pm - 9pm shift
Salary/Compensations
- £14.80 per hour
Benefits
- Pension
- Health cover
- Flexible benefits package
- Career development
- 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
- Private Healthcare Insurance for treatment at our leading hospitals
- Private pension contribution which increases with length of service
- Season Ticket Loan and Cycle to Work scheme
- Group Life Assurance from day one
- Critical illness cover
- Enhanced Maternity and Paternity pay
- Corporate staff discount for all facilities including Maternity packages at The Portland
- Comprehensive range of flexible health, protection and lifestyle benefits to suit you
- Discounts with over 800 major retailers
About the Company
- Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in Hotel Services but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.
- Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
- At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.
- Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values: Unique and Individual, Kindness and compassion, Honesty, integrity and fairness, Loyalty, respect and dignity.
Equal Opportunity
- We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.