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About the Role
This 15-month fixed-term position involves leading the management of Kao’s top UK Grocery & Value Retail accounts, driving sales and profit performance. You will build strong relationships, develop customer strategies, and champion best practices to accelerate growth for iconic brands.
Responsibilities
- Deliver/exceed annual budgeted Net Sales, Trade Spend and Marginal Income objectives for Kao brands with the relevant Grocery & Value Retail customers.
- Lead the development and delivery of Joint Business Plans to achieve brand and category growth with strategically important customers.
- Manage Kao investment to ensure return is maximised.
- Track and course correct plans via regular meetings with customer trading teams.
- Create customer commercial strategy(s) with a trade plan aligned to both Kao business objectives and the retailer strategy.
- Represent the customer internally and drive alignment to ensure you are able to execute the customer strategy including any bespoke initiatives for strategically important customers.
- Ensure commercial strategy is based upon a strong understanding of category data and shopper insights.
- Collaborate with internal marketing, category management and shopper marketing teams to achieve customer strategy that will drive online and in-store fundamentals and performance of Kao brands.
- Develop a professional and proactive relationship with all customers, but particularly strategic customers where Kao aims to have a disproportionate influence and thus maximise business growth and opportunities.
- Demonstrate strong knowledge of Kao brands and the categories within which they operate.
- Demonstrate leadership amongst NAM peer group on account management fundamentals including forecasting, financial management, promotional analysis and trade spend optimization.
- Monitor competitor activity and assess impact.
- Manage and highlight risks and raise to business with options to mitigate.
- Contribute positively to the total UK Consumer Care team via multi-functional project based work.
- Actively demonstrate strong leadership against the Kao leadership values.
Requirements
- BSc/BA Hons degree or equivalent
- 5 years experience in an account management / category / buying in FMCG environment, with P&L accountability for a major retail customer/category
- Experience working with multi-functional teams both internally and externally
- Experience developing and managing customer strategy across multiple channels and levels of the organisation (including interaction with Senior Leaders internally and externally)
- Demonstrated capability to proactively drive the customer agenda as well as differentiated executions
- Experience of seeking out new business opportunities and driving them through to execution
- Full Microsoft office capabilities – including Excel and PowerPoint
- Strong Commercial Awareness and Negotiation Skills
- Demonstrated capability in forecasting and financial analysis
- Leadership – Driving your agenda with the customer and within the business
- Strong collaboration and teamwork are essential
- Strong Communication skills
- Relationship builder with impact and the ability to impact and influence across functions
- Proven success in managing a number of projects to tight deadlines and managing multiple priorities
- Strong understanding of category data & shopper behavior and ability to turn insights into action
Skills
- Microsoft Office
- Excel
- PowerPoint
- Commercial Awareness
- Negotiation Skills
- Forecasting
- Financial Analysis
- Leadership
- Collaboration
- Teamwork
- Communication skills
- Relationship building
- Project Management
- Category Data Analysis
- Shopper Behavior Analysis
- Insight Generation
- Action Planning
Location
- UK
Work Type
- Fixed Term
Experience Level
- 5 years experience
Education Level
- BSc/BA Hons degree or equivalent
Benefits
- Flexible working
- Competitive salaries
- Health and wellbeing offers
- Pension schemes
- Insurance options
About the Company
- Kao is listed as one of the world’s most ethical companies for the last 20 years.
- Our EMEA brand portfolio spans across three sectors; Consumer Care (John Frieda, Guhl, Bondi Sands, Bioré, Jergens, Curél), Professional Hair (Goldwell, Oribe, KMS Hair, Kerasilk), and Molton Brown.
- Our corporate philosophy, The Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation, and treating each other with trust and respect.
- An entrepreneurial environment where passionate and innovative teams come together.
- Respect, teamwork and collaboration are at the heart of how we work.
- A workplace culture that prioritises employee wellbeing, with opportunities to get involved in initiatives such as Mental Health First Aiders, our Charity Committee, and DE&I communities.
- Learning and development opportunities.
- Your voice matters here, we value entrepreneurial thinking and innovation from our teams.
- Discover careers at Kao and how we live our purpose, Kirei – Making Life Beautiful.
Equal Opportunity
- We believe the diversity of our teams strengthens our global mission. Here we trust and respect each other, collaborating in a friendly and inclusive work environment to achieve great results.