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About the Role

As Australia's primary operations transformer, you will take the helm of our operational excellence strategy, bridging the gap between field-level execution, cutting-edge technology, and bottom-line commercial growth. You will lead the operational migration to next-gen platforms, build sustainable supply chains, streamline resource productivity, and inspire the next generation of operational leaders.

Responsibilities

Systematically analyze field data to rebalance resources, maximize ROI, and trial modern service delivery models.
Build intuitive, user-friendly reporting for frontline managers.
Own the operational digital agenda, leading the deployment of field tech and migration of training systems.
Maintain Registered Training Organisation (RTO) credentials and maximize the My Rentokil platform.
Embed proactive demand recruitment planning routines with Operations and Local Service Managers.
Analyze retention data, drive leadership capability programs, and resolve capacity vs. demand challenges.
Drive sustainability agenda through smarter fleet usage and green supply chain choices.
Partner with procurement, 3PL suppliers, and global stakeholders to reduce cost of goods and drive eco-friendly models.
Maintain 100% compliance across WHS/OHS laws, Safe Work Method Statements (SWMS), and governance structures.

Requirements

At least 5 years of senior operational leadership experience with direct P&L accountability.
Experience managing large, distributed, or remote field-based teams.
Proven ability to spot industry trends, simplify complex operational issues, and make tough commercial decisions.
Background in developing Standard Operating Procedures (SOPs), trialing operational amendments, and leading large-scale procedural and cultural change.
Comfort managing digital platform rollouts and leveraging customer-facing tech.
Experience maintaining regulatory frameworks like RTO compliance.
Exceptional relationship-building skills across all organizational levels.
Coaching style that empowers frontline staff and nurtures future leaders.

Skills

Operational Excellence
Data Analysis
Digital Transformation
Strategic Sourcing
Supplier Management
Fleet Management
Environmental Strategy
Compliance Management
Leadership
Commercial Acumen
Continuous Improvement
Technical Capability
Emotional Intelligence

Location

Australia
Trans-Tasman

Work Type

Hybrid working

Experience Level

Senior operational leadership

Education Level

Business Degree/Diploma (or equivalent practical experience)

Salary/Compensations

Competitive salary and bonus scheme

Benefits

Car allowance
Rentokil Initial Reward Scheme
23 days holiday, plus 8 bank holidays
Employee Assistance Programme
Death in service benefit
Healthcare
Free parking

About the Company

Rentokil Initial is a market leader that provides essential services and pioneers them.
We invest heavily in our operational leaders, offering robust succession planning and cross-functional development opportunities.
We foster an innovation-driven environment, providing support and resources to test, trial, and scale modern ideas.

Equal Opportunity

Rentokil Initial is an equal opportunity employer, actively encouraging applications from individuals from all walks of life.
We embrace differences and foster an inclusive environment where everyone can be their authentic selves and feel a sense of belonging.
We invite individuals to communicate any specific needs or preferences during the recruitment process for accessibility.