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About the Role
This role is responsible for the oversight of our SAP technical environment, leading the team in configuring, monitoring, tuning, and troubleshooting the SAP technical environment successfully.
Responsibilities
- Lead and support the SAP Basis workstreams, including oversight of the offshore team, ensuring activity is aligned with our Technology Strategy, agreed standards and best practice.
- Install, configure and upgrade SAP HANA environments, including multi-tenant database containers, software revisions and patches using tools such as HDBLCM.
- Maintain and optimise our SAP landscape, including ECC, BTP, GRC, IAS (Cloud Identity Services), Cloud ALM and Signavio, ensuring strong system performance, availability and stability.
- Monitor and troubleshoot SAP HANA and wider SAP environments, analysing alerts, logs, traces, memory and CPU usage using tools including SAP HANA Studio and HANA Cockpit.
- Manage backup, recovery and disaster-recovery capabilities, including point-in-time recovery, system replication, failover mechanisms and integration with external backup tools such as Backint.
- Apply understanding of SAP HANA architecture and internals, including in-memory storage, memory management, persistence and CPU resource allocation, to support effective performance and problem resolution.
- Work confidently within Linux environments, including file-system navigation, process management and basic shell scripting, alongside strong SQL and database fundamentals.
- Manage SAP transports, client administration and technical changes in line with PRH change-management processes, whilst planning and supporting system, database and kernel upgrades.
- Work closely with infrastructure colleagues to ensure backup, recovery and resilience approaches remain effective and aligned with best practice.
- Maintain accurate technical documentation across SAP instances, lead the resolution of complex technical issues and provide clear status updates to management.
- Mentor and guide the Basis team, whilst providing on-call and out-of-hours go-live or upgrade support where required.
Requirements
- Significant experience of SAP Basis support and project delivery, including installations, upgrades and migrations.
- People management experience, with the ability to lead, support and develop a technical team.
- Relevant experience of SAP BTP and Cloud ALM.
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
- Good written and verbal communication skills, with the ability to work effectively with technical and non-technical stakeholders.
- Experience working with Okta in an SAP environment.
- Experience of Automic or another job scheduling tool.
Skills
- SAP Basis
- SAP HANA
- HDBLCM
- ECC
- BTP
- GRC
- IAS (Cloud Identity Services)
- Cloud ALM
- Signavio
- SAP HANA Studio
- HANA Cockpit
- Backint
- Linux
- SQL
- Okta
- Automic
Location
- Embassy Gardens, London
- Frating, Colchester
Work Type
- Permanent
- Hybrid
Experience Level
- Experienced
Education Level
- Professional SAP Basis certification
Salary/Compensations
- c.£70,000
Benefits
- Generous bonus scheme
About the Company
- Penguin Random House Technology team provides expertise and effective solutions.
- The team integrates flexibility and agility which supports our consistent way of working.
- We set ourselves up for success by holding ourselves accountable and welcoming change.
- Each member of the Technology team brings skill and initiative to their role; we take personal ownership within a one team culture, working collaboratively to meet expectations from our stakeholders who trust us to deliver.
- Penguin believes in the power of authenticity and human creativity.
- We celebrate creativity and diverse perspectives.
Equal Opportunity
- As a Disability Confident Committed organisation, we offer interviews to candidates with a disability who meet the essential criteria for the role, and opt-in on their application form.
- We encourage you to tell us about any reasonable adjustments you may need by emailing [email protected].