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About the Role
We are seeking an experienced Digital Product Manager to guide digital products through their entire lifecycle, from initial requirements to continuous improvement. This hands-on role involves collaborating with clients and stakeholders to translate business objectives into product requirements, user experiences, and delivery plans, while actively participating in product decisions and driving progress.
Responsibilities
- Understand business objectives, requirements, customer needs, and operational constraints and translate them into a clear digital product direction
- Define and maintain the product vision, objectives, roadmap, priorities, and delivery plan
- Take ownership of digital products from initial business requirements through design, development, testing, launch, and post-launch improvement
- Translate business requirements into product requirements, features, user stories, acceptance criteria, and prioritized backlogs
- Define and prioritize product features based on business value, customer needs, dependencies, feasibility, and delivery constraints
- Work closely with UX/UI and Service Design teams to ensure customer journeys and product experiences support business objectives
- Review user journeys, flows, wireframes, prototypes, and designs to ensure they align with product requirements
- Work closely with architects and development teams to understand technical constraints, integrations, APIs, systems, and dependencies
- Manage the product backlog, sprint priorities, releases, dependencies, and scope throughout delivery
- Lead product planning, requirement, prioritization, and decision-making workshops with clients and internal teams
- Facilitate alignment between business stakeholders, designers, and technology teams
- Challenge unclear or conflicting requirements and drive decisions when priorities compete
- Manage stakeholder expectations and communicate product decisions, progress, risks, dependencies, and trade-offs clearly
- Coordinate with QA teams and lead UAT and product acceptance to ensure what is delivered meets the agreed requirements and experience
- Manage external development or technology partners when implementation is vendor-led
- Support launch planning, handover, product adoption, and post-launch optimization
- Define and track appropriate product KPIs and success measures
- Use data, customer feedback, analytics, and business performance to identify opportunities for product improvement
- Use AI-powered tools to accelerate requirements definition, product documentation, research synthesis, backlog management, analysis, reporting, and other parts of the product management workflow
Requirements
- Proven experience taking digital products from business requirements through design, development, launch, and optimization
- Strong experience translating business requirements into digital product requirements, features, user stories, acceptance criteria, and product backlogs
- Experience defining product vision, roadmaps, priorities, and release plans
- Strong understanding of digital customer experience and UX, with the ability to work closely with design teams and challenge experience decisions when necessary
- Experience managing complex digital products, platforms, portals, applications, or customer-facing services
- Strong understanding of the digital product development lifecycle
- Experience working closely with development teams, architects, UX/UI designers, QA teams, and other specialists
- Comfortable discussing APIs, integrations, systems, data, architecture, and technical dependencies without needing to be a developer
- Strong experience with Agile product delivery, backlog management, sprint planning, prioritization, and releases
- Experience leading product and stakeholder workshops
- Strong client and senior stakeholder management experience
- Experience coordinating QA, UAT, and product acceptance
- Ability to balance business value, customer needs, technical feasibility, and delivery constraints when making product decisions
- Strong analytical thinking and the ability to turn ambiguous business requirements into structured product direction
- Up-to-date knowledge of modern product management, collaboration, analytics, prototyping, and AI-powered tools
- Comfortable using AI tools to accelerate product management activities while maintaining strong judgment and ownership of decisions
- Excellent communication, presentation, facilitation, and stakeholder management skills
- Comfortable taking ownership and driving products forward with limited supervision
- Arabic speaking is a strong advantage
- Willing to work on-site with clients when required
- Flexible to work across different industries, products, and GCC client environments
Skills
- Digital Product Management
- Product Ownership
- Digital Transformation
- Agile
- Backlog Management
- Sprint Planning
- Prioritization
- Release Management
- Stakeholder Management
- UX/UI Design Collaboration
- API Understanding
- System Architecture Understanding
- Data Analysis
- AI-powered Tools
- Communication
- Presentation
- Facilitation
Location
- On-site with clients when required
Work Type
- Full-time
- On-site
Experience Level
- 8+ years of experience in Digital Product Management, Product Ownership, Digital Transformation, or related roles