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About the Role
Reporting to the Customer Service Team Leader, you will be the first point of contact for wholesalers, distributors, and industry customers, handling inbound sales calls, processing orders, preparing quotations, and building customer relationships. Your work directly supports the sales team and shapes the customer experience.
Responsibilities
- Handle inbound sales calls
- Process orders
- Prepare quotations
- Build customer relationships
- Manage customer data and order entry tasks
Requirements
- 2+ years in customer service, internal sales, order processing or administration
- Comfortable with a varied role including customer contact and data entry/administration tasks
- Highly motivated, enthusiastic, customer-focused, with an aptitude to learn and adapt
Skills
- Intermediate skills in Microsoft Office or similar systems
- ERP/CRM experience (bonus)
- Industry exposure to electrical, mechanical, construction, building products or similar (advantageous)
Location
- Bankstown
Work Type
- Permanent
- Full-time
- No travel
- No shift work
Experience Level
- 2+ years
Salary/Compensations
- $67,000–$75,000
- Annual KPI bonus $6,500
Benefits
- Company share scheme after 2 years of service
- Genuine career development
- Supportive team environment
- Employee referral bonuses
- Community support programs
- Employee Assistance Program (EAP)
About the Company
- EzyStrut values its people and fosters a close-knit team environment with hands-on leaders and long-term customers.
- Profitable, ASX-listed company.
Equal Opportunity
- We hire for potential as much as experience, so even if you don’t tick every box, we encourage you to apply.