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About the Role

This role involves managing the Academic Standard process and procedures within the Bayes AQS department, including assessment, academic misconduct, appeals, and complaints. The position requires acting as secretary to School Level panels and providing expert advice on Quality and Standards.

Responsibilities

Manage the Academic Standard process and procedures with the Deputy Registrar.
Handle matters relating to assessment, cases of academic misconduct, appeals, and complaints.
Act as secretary to any School Level panel.
Provide expert advice and be the point of expertise on matters related to Quality and Standard.
Support senior colleagues.

Requirements

Educated to degree level or equivalent.
Proven experience of working in a higher education environment.
Excellent verbal and written communication skills.
Ability to work independently and as part of a team.
Ability to analyze problems and identify solutions.
High attention to accuracy and detail.
Excellent inter-personal skills, including the ability to deal with enquiries effectively and efficiently.
Ability to work to tight deadlines.
Ability to manage a busy workload.
Confident working with MS Office.

Skills

Verbal communication
Written communication
Problem analysis
Solution identification
Attention to accuracy
Attention to detail
Inter-personal skills
Enquiry management
Time management
Workload management
MS Office proficiency

Location

City St George's

Work Type

Full-time

Experience Level

Higher education experience

Education Level

Degree level or equivalent

Salary/Compensations

Sector-leading salary

Benefits

Sector-leading pension scheme
Comprehensive package of staff training and development

About the Company

City St George’s, University of London is the University of business, practice and the professions.
It brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.
The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology.
Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.
Our research is engaged, at the frontier of practice and has a positive impact on the world around us.
The Bayes AQS department has responsibility for supporting, advising, and regulating many aspects of the school’s educational offer via the University’s academic quality and standards framework.

Equal Opportunity

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.
City St George’s operates a guaranteed interview scheme for disabled applicants.