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About the Role

This role within the finance team is responsible for ensuring all measures, targets, and standards are achieved to the highest audit standard in a professional and efficient manner. The position involves maintaining finance records and performing administration duties related to finance.

Responsibilities

Complete all direct billing ensuring correct back up is attached
Apply all payments accurately and in a timely manner
Chase all outstanding invoices, ensuring prompt payment in line with payment terms
Make chase notes in Opera, so that clear records are kept of conversations and expected payment dates
Validate and check all event and group invoices and back up, to ensure that all revenue has been correctly raised and billed to the correct client
Liaise and answer client queries in a professional and courteous manner
Process Marriott reward vouchers in a timely manner
Process and allocate Marriott Reward redemption payments when received on the Wash bill monthly
Ensure all PM accounts are checked out within 5 days of the completion of the event or group
Strive to achieve DSCO days and Ageing targets monthly
Ensure all payment methods and deposits are in place for all events and groups, prior to arrival
Liaise closely with groups and events team on any challenges
Highlight to Finance Manager any specific issues
Assist the Groups and events team in applying for credit from Shared Service Centre, well in time of the event, wherever possible
Know the hotels LSOPs relating to credit management and ensure they are applied in every case
Ensure completion of month end task list
Reconcile balance sheets relevant to Accounts Receivable and provide back up in line SOPs
Prepare and issue the Daily E pack in line with SOPs and LSOPs
Highlight issues and trends to Finance Manager
Track responses to E pack and forward to Finance Manager
Ensure complimentary rooms for the night and previous night are issued for approval by email daily and approval is granted as per LSOP on the day
Check all credit card refunds and back up
Ensure all revenue adjustments are posted in a timely manner with correct and sufficient back up as per LSOP
Report any usual or suspicious activity to the Finance Manager or Cluster DOF promptly
Check housekeeping discrepancy report daily and follow up where necessary
Complete daily reconciliations and prepare for posting if applicable
Reconcile all miscellaneous revenues
Validate CTAC commission on a daily basis and liaise with Shared Service Centre in relation to changes and amendments to CTAC payments
Manage Groups and Events commissions log, ensuring valid back up is received for all commission accruals (ie contract)
Reconcile log monthly and post month end accruals in a timely manner, before P&L reviews at month end
Manage payment for all groups and events commissions, following approval by Events and Groups team
Ensure travel agents are paid swiftly
Send at least weekly all invoices to Xerox for scanning
Liaise with suppliers regarding payment due, where necessary
Provide change to associates and managers as required
Manage the process of surprise float checks as per standard, maintain records of checks and outcomes/ follow ups
Ensure security of all cash within your control at all times
Manage the guest query email address, replying within designated response time to guests in a professional and courteous manner
Follow guidelines set out on International Procedure for Finance & Accounting Cash 1, (ISOP – Cash 1)
Report immediately any cash shortages to Finance Manager or control violations
Work on one off ad hoc projects as and when required
Work closely with the Finance Manager to provide ongoing support
Perform other duties as assigned to meet business needs
Follow company and department policies, procedures and audit programs

Requirements

Five GCSE or equivalent qualifications including Math’s and English
Accounting / Finance or Hospitality qualification preferred
Equivalent combination of education and experience
Timeliness and accuracy in recording and reporting
Ability to verbally communicate effectively with clients, suppliers and co-workers
Ability to follow procedures and LSOPs closely
Security and safety in work habits
Hands on approach required
Flexible team player
Strong communicator
Willingness to learn and develop as training will be provided
Administration experience
Excel skills to Intermediate level
Knowledge of other Microsoft Office programs
Opera and Micros experience preferred
Hotel operations experience preferred

Skills

Timeliness and accuracy in recording and reporting
Verbal communication
Flexibility with hours
Ability to follow procedures
Security and safety in work habits
Hands-on approach
Team player
Strong communicator
Willingness to learn
Excel skills to Intermediate level
Knowledge of Microsoft Office programs
Opera experience
Micros experience
Hotel operations experience

Location

Onsite

Work Type

Full-time
Flexible hours

Experience Level

Not specified

Education Level

Five GCSE or equivalent qualifications including Math’s and English
Accounting / Finance or Hospitality qualification preferred
Equivalent combination of education and experience

About the Company

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Equal Opportunity

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.