Care Technician - Grant Funded Role ending 9/2027
WILLIAM F RYAN COMMUNITY HEALTH CEN · NY, US
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About the Role
To promote and support access to HIV Services by performing rapid HIV point of care (POC) testing, case finding, facilitating referrals for Immediate Anti-Retroviral Therapy (IART), linkage to care for newly diagnosed individuals, and referring individuals for PrEP/PEP. This work supports the mission and goals of Ryan Health.
Responsibilities
- Conduct POC HIV Testing utilizing all available methods, including Inverness Medical ClearView Rapid HIV- ½ Antibody Testing, OraSure and OraQuick ADVANCE Rapid Testing.
- Conduct Linkage to Care for individuals who test HIV Positive.
- Conduct linkage to Care for individuals who need to be connected for PrEP/PEP Services.
- Coordinate Long-Acting Injectable (LAI) services by tracking enrolled patients, scheduling injection appointments, and communicating with pharmacies and insurance providers to support timely access to and availability of LAI medications.
- Conduct promotion and patient recruitment for Ryan’s HIV services, in collaboration with the Network’s Prevention, Education, and Outreach (PEO) team.
- Educate community members and patients about the Center’s HIV and PrEP/PEP services.
- Develop linkages between health care and mental health providers, drug treatment programs, local social service agencies, and other resources to assure continuity of care of patients.
- Provide navigation services to link Ryan’s HIV patients to Primary Care, Medication Adherence, and other services, as appropriate.
- Identify, facilitate contact, conduct in-reach, and provide HIV coordination to patients who are in need, education motivational interviewing, and patient and provider reminders.
- Advocate on patients’ behalf to ensure patients receiving HIV support services are connected to all relevant and available entitlements, including enrollment in insurance assistance programs (e.g., ADAP).
- Practice accepted infection measures in accordance with OHSA Bloodborne Pathogens Standards.
- Provide crisis intervention and referrals to emergency services.
- Refer patients with overt psychiatric problems to psychiatric practitioners.
- Collaborate and consult with team and other service providers in identifying service gaps and care planning, disposition and closure.
- Conduct evenings, nights and weekends community outreach to increase caseload.
- Complete all required documentation on a timely basis including progress notes, medical records forms, Medical Provider HIV/AIDS and Partner/Contact Report Form (PRF) within 14 days of the patient’s diagnosis and any other required documentation.
- Attend required meetings, case conference and supervision, as assigned.
- Assist in the provision of presentations to Ryan staff about HIV and PrEP as assigned.
- Attend professional conferences, in-service seminars and meetings, as assigned.
- Immediately report any problems/unusual occurrences to supervisor.
- Perform other duties assigned.
Requirements
- High school diploma or equivalent
- HIV Counseling and Testing certification
- NYS Driver’s License
Skills
- Customer Service: Professional, courteous, and respectful attitude in dealing with patients
- Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (if applicable)
- Commits to exceeding expectations of the patient
- Cooperation/Teamwork: Works well with others
- Contributes input to improve outcomes
- Asks others for opinions and feedback, provides feedback in a tactful & respectful way
- Bilingual English/Spanish
- French Creole
- Medicaid/CHIP/managed care experience
- Certification in EBIs preferred
Location
- West 97th Street - New York, NY
Work Type
- Full Time
- Day
Education Level
- High School
Salary/Compensations
- $32.32 - $34.08 Hourly
About the Company
- Ryan Health is an Equal Opportunity and does not discriminate because of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, military veteran status, or any other characteristic protected by law.
Equal Opportunity
- Ryan Health is an Equal Opportunity and does not discriminate because of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, military veteran status, or any other characteristic protected by law.