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About the Role
CharacterStrong is seeking a Product Manager to own the successful development, delivery, and performance of specific product domains within their digital platform. This role will lead discovery, product definition, delivery, and support cross-functional go-to-market efforts, ensuring products deliver measurable value for educators and students while aligning with the company's mission and business objectives. The Product Manager will also play a key role in modernizing the development lifecycle through AI-assisted product practices.
Responsibilities
- Own the success of assigned product domains within the CharacterStrong platform.
- Collaborate within the Product, UX, and Engineering teams to create solutions and deliver outcomes.
- Translate roadmap priorities into clear product initiatives and execution plans.
- Define product requirements, user stories, and acceptance criteria to guide development teams.
- Maintain a prioritized backlog aligned with customer value and delivery capacity.
- Conduct continuous discovery in partnership with UX and User Research.
- Engage educators, district leaders, and internal stakeholders to uncover needs and pain points.
- Translate insights into validated solutions and actionable product requirements.
- Lead initiatives from concept through launch and iteration.
- Partner with Engineering, UX, and Project Management to ensure clarity, alignment, and execution.
- Monitor delivery progress and adjust scope or priorities as needed to achieve outcomes.
- Leverage AI tools to support product development workflows, including requirements generation, backlog refinement, documentation, knowledge management, data analysis, and product insights.
- Deeply understand product performance using engagement, adoption, and outcome metrics.
- Analyze user behavior and feedback to inform product improvements.
- Support experimentation and iterative improvement through feature testing and analytics.
- Partner with Customer Success, Sales, Marketing, and Enablement to support GTM readiness and drive adoption.
- Contribute product expertise to implementation planning and feature launches.
- Communicate product progress, outcomes, and insights across the organization.
Requirements
- Bachelor’s degree in business, product management, or a related field; or equivalent experience.
- Minimum 5 years of experience in Product Management, preferably in a technology or EdTech environment.
- Experience with platform development (e.g. SIS and LMS integrations; APIs, identify, authentication and SSO; data warehouses and data schemas, CSDS components, etc.).
- Experience owning product initiatives, end-to-end, in agile environments.
- Demonstrated ability to translate customer insights and data into prioritized, successful product features.
- Proven ability to collaborate across engineering, UX, and business teams.
- Proven ability with requirements gathering, backlog management, ticket triage, and roadmap alignment.
- Experience leading multiple squads, balancing new initiatives with ongoing priorities.
- Excellent written and verbal communication skills, with the ability to present to diverse audiences.
- Demonstrated use of AI tools across key stages of the SDLC.
- Ability to analyze user feedback and data, identify patterns, and translate insights into prioritized, impactful product improvements.
- Strong empathy for K-12 users and demonstrated skill in active listening during interviews to uncover pain points and improvement opportunities.
- Operates effectively in iterative environments, balancing long-term vision with evolving user and business needs.
- Strong project management skills including building and managing project plans, managing and communicating risks, and ensuring project alignment with business objectives.
- Detail-oriented with strong writing skills and a strong eye for good UX.
- Self-motivated and comfortable working independently; be flexible and creative in seeking solutions.
- Strong technical background and awareness of K–12 technology ecosystems, including integrations with Student Information Systems (SIS), Learning Management Systems (Canvas, Google Classroom), and Rostering systems (Clever, ClassLink).
- Experience working with API-driven platforms and technical integrations.
- Ability to collaborate with engineering teams on solution design and technical tradeoffs.
- Experience leveraging AI-enabled development tools (e.g., Claude Code, Claude Design, Claude, OpenAI, Figma Make, LLM-based documentation or analytics tools).
- Understanding of how AI can support product discovery, experimentation, and product intelligence.
- Experience with product analytics platforms (e.g. Pendo, Amplitude, etc.).
- Familiarity with data pipelines including ETLs, data schemas, SQL, and data warehousing.
Skills
- Product Management
- EdTech
- Platform Development
- Agile Methodologies
- Customer Insights Analysis
- Cross-functional Collaboration
- Requirements Gathering
- Backlog Management
- Roadmap Alignment
- AI Tools
- User Feedback Analysis
- K-12 Technology Ecosystems
- API Integrations
- Product Analytics
- Data Pipelines
- SQL
- Data Warehousing
- Project Management
- UX Design Principles
Location
- Remote
Work Type
- Remote
Experience Level
- Minimum 5 years of experience in Product Management
Education Level
- Bachelor’s degree in business, product management, or a related field; or equivalent experience
Salary/Compensations
- USD $110,000.00 - USD $130,000.00 /Yr.
About the Company
- CharacterStrong is a fast-paced, tech education company that makes PreK-12 digital, social-emotional learning curricula and offers professional learning opportunities.
- The company has a team of over 130 full-time employees and 40 contractors and interns.
- Their mission is to create a more loving world by equipping educators with tools to teach critical social, emotional, and character skills.
- CharacterStrong aims to reach 50 million students and over 2 million educators in less than 10 years.
- The company was ranked by INC. as the 449th fastest-growing private company in the country.
- Employees have the opportunity to positively impact education both in the United States and internationally.
- CharacterStrong employees offer innovation, dedication to excellence, and compassion.
- Company Values & Norms include: Producing Excellence, Taking Full Ownership, Practicing Kindness, and Problem-Solving.