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About the Role
Contribute to profitable sales growth by leading and engaging associates, managing merchandise standards, training, and executing sales-building programs to enhance the customer experience.
Responsibilities
- Owns in-stock levels through merchandise replenishment activities.
- Maintains high merchandise presentation standards and leads the team in planning and execution of all merchandise and visual elements.
- Models, coaches, and holds the team accountable for outstanding customer service.
- Oversees the Manager on Duty program to ensure associates are actively engaged and customers are serviced appropriately.
- Supports Omnichannel initiatives to drive sales and customer service.
- Owns the training and coaching on all Omnichannel initiatives and processes.
- Drives sales growth in Fine Jewelry, Window & Mattress businesses by leading and engaging associates.
- Owns the planning and execution of special events within specialty businesses.
- Partners with store management to source and hire store talent for hourly positions.
- Plays an active role in the training and development of associates, coaching in the moment, and addressing performance issues.
- Consistently meets established performance standards including shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.
Requirements
- Minimum of 2 years retail leadership experience.
- Bachelor’s degree or equivalent work experience.
Skills
- Prioritizes Customers
- Takes Accountability
- Produces Results
- Works Collaboratively
Location
- Onsite
Work Type
- Full-time
Experience Level
- 2 years retail leadership experience
Education Level
- Bachelor's degree or equivalent work experience
Salary/Compensations
- USD $43,400.00 - USD $62,000.00 /Yr.
Benefits
- Eligible for bonus under the Management Incentive Plan.
- Competitive benefits package including medical/dental/vision.
- Term life insurance.
- Paid vacation/holidays.
- 401(k) with Company match.
- Associate discount on merchandise at all Catalyst Brands.
About the Company
- Catalyst Brands ignites America’s most beloved retail brands to make fashion accessible to all.
- Portfolio features JCPenney, Aéropostale, Brooks Brothers, Lucky Brand, and Nautica.
- Established in 2025 through the combination of JCPenney and the former SPARC Group.
- Operates 1,800 retail stores, shop-in-shops, and eCommerce platforms throughout the U.S. and Canada.
- Serves leading wholesale accounts in North America and beyond.