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About the Role
This role is a critical leadership position accountable for managing GRC product and “pod” delivery, driving our global compliance strategy, accelerating the readiness of emerging certifications, and embedding automated audit preparedness across our platform to support business growth. You will manage a high-performing team to deliver GRC as a product—proactively identifying and reducing security risks by embedding scalable security controls, streamlined evidence automation, and continuous control testing directly into engineering and business workflows.
Responsibilities
- Execute the product delivery strategy within GRC by guiding embedded cross-functional Pods focused on measurable risk reduction and continuous improvements for specific product, enterprise and security focused domains
- Define and drive a multi-year product vision and roadmap for the security compliance program, transitioning from manual, document-centric audits to a highly automated, scalable GRC SDLC Product
- Lead, mentor, and grow a high-performing Security Compliance and GRC pod delivery teams responsible for driving GRC product management, continuous control effectiveness testing, compliance audits, readiness assessments, and integrated risk deliverables
- Oversee and lead end-to-end security compliance audits across industry-standard frameworks, while proactively delivering readiness for emerging certifications as a core product offering.
- Build automated, scalable compliance models that ensure Docusign is continuously and automatically prepared to rapidly adopt, integrate, and release new global regulatory standards
- Treat Compliance as a scalable product by evaluating, prioritizing, and pre-empting emerging global certifications and regulatory trends—ensuring our controls framework naturally evolves ahead of new industry mandates while maintaining continuous audit readiness
- Help manage the design and integration of streamlined evidence automation (e.g., continuous monitoring workflows) into the enterprise GRC toolstack in partnership with GRC Engineering, ensuring accurate control mapping and an optimized audit lifecycle
- Apply deep domain knowledge of security, product, and enterprise architectures to partner with Product Security, Engineering, and Enterprise IT teams, ensuring controls are embedded into CI/CD pipelines and new feature designs
- Serve as the primary liaison and trusted advisor for external auditors, regulatory bodies, and key internal stakeholders during global audit cycles, translating complex compliance requirements into actionable business terms
- Develop insights, dashboards, and reporting that provide executive visibility into compliance posture, audit status, remediation efforts, and overall Pod delivery metrics
- Manage core operational workflows within the enterprise GRC toolstack, evaluating control health and risk footprints in tandem with the Governance and Risk functions
- Break down traditional silos by collaborating with product, technology, security, and sales teams to ensure a frictionless security approach and provide robust customer security assurance
Requirements
- 10+ years of experience in security compliance, IT audit, security risk management, or GRC
- At least 5+ years in people management and technical leadership roles
- Extensive, hands-on experience designing and leading audit programs across industry-standard frameworks, including SOC 1, SOC 2, ISO, PCI-DSS, IRAP, ISMAP, FedRAMP, etc
- Experience transitioning manual compliance and testing programs into streamlined, evidence-automated products
- Experience with security engineering, cloud-native architectures, SaaS security, and complex enterprise IT environments
- Experience with GRC tools, control testing platforms, and continuous evidence automation solutions
- Experience defining security KPIs, metrics pipelines, and executive reporting frameworks for board-level or C-suite discussions
- Experience collaborating cross-functionally and engaging stakeholders across technical and business relationships, especially with Engineering, Product, Legal, and IT teams
- Experience managing multiple, concurrent global audit engagements while serving as the primary liaison for regulatory bodies
- Deeply technical with strong strategic vision, tactical acumen, and excellence in execution
- Experience scaling global compliance programs across diverse international regulatory environments (including FedRAMP, IRAP, ISMAP, etc.)
- Familiarity with embedding GRC requirements into CI/CD pipelines (shift-left security) and shared responsibility models
- Substantial experience driving automation strategies, predictive analytics, and data-driven insights within a GRC function
- Track record of successfully managing cross-functional risk and compliance "Pods" or embedded security service models
- This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Skills
- Security Compliance
- IT Audit
- Security Risk Management
- GRC
- People Management
- Technical Leadership
- Audit Programs
- SOC 1
- SOC 2
- ISO
- PCI-DSS
- IRAP
- ISMAP
- FedRAMP
- Security Engineering
- Cloud-Native Architectures
- SaaS Security
- Enterprise IT Environments
- GRC Tools
- Control Testing Platforms
- Continuous Evidence Automation
- Security KPIs
- Metrics Pipelines
- Executive Reporting
- CI/CD Pipelines
- Shift-Left Security
- Shared Responsibility Models
- Automation Strategies
- Predictive Analytics
- Data-Driven Insights
- CISA
- CISSP
- CISM
- CRISC
- CDPSE
- CGRC
Location
- Hybrid
Work Type
- Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Experience Level
- 10+ years of experience in security compliance, IT audit, security risk management, or GRC
- 5+ years in people management and technical leadership roles
Education Level
- Bachelor’s or Master’s degree in Information Security, Computer Science, Audit, Analytics, or a related field
- Advanced degree or relevant certifications (CISA, CISSP, CISM, CRISC, CDPSE, CGRC)
Salary/Compensations
- California: $212,100.00 - $342,650.00 base salary
- Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
- Stock: This role is eligible to receive Restricted Stock Units (RSUs).
Benefits
- Paid Time Off: earned time off, as well as paid company holidays based on region
- Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
- Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
- Retirement Plans: select retirement and pension programs with potential for employer contributions
- Learning and Development: options for coaching, online courses and education reimbursements
- Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
About the Company
- Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives.
- With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents.
- Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
Equal Opportunity
- We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life.
- Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach.
- We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.