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About the Role

Provide advanced clinical leadership to the community services intake function, ensuring timely, equitable and patient-centred access to care. Coordinate referrals, clinical triage, and service access while supporting quality outcomes and operational efficiency.

Responsibilities

Lead the centralised intake function, coordinating the referral, clinical triage, prioritisation and allocation of referrals to ensure timely access to community-based services.
Manage service demand and waitlists by monitoring referral activity, prioritising care needs, reducing waiting times, and optimising service capacity.
Provide expert clinical leadership and decision-making, ensuring referrals are assessed and allocated in accordance with clinical need, service criteria and best practice standards.
Collaborate with multidisciplinary teams, referrers, general practitioners, hospitals and community providers to facilitate coordinated, seamless and patient-centred care.
Monitor, analyse and report on referral, waitlist and service activity data to identify trends, inform workforce planning and support continuous service improvement.
Practice with a high degree of autonomy and accountability, demonstrating advanced nursing expertise, leadership and delegation in accordance with professional standards and organisational requirements.

Requirements

Currently registered as a Registered Nurse (Division 1) with the Australian Health Professionals Regulation Agency
Relevant post-registration qualifications and at least three years’ experience working in the clinical area of their specified post-graduate qualification
Current unrestricted NSW Driver’s License
Demonstrated ability to work within the interdisciplinary team at a senior level
Ability to provide chronic respiratory input, health coaching and education to clients in multiple clinical settings including within their own homes
Previous experience providing assessment and treatment to patients with chronic heart failure or experience managing patients with a cardiac background
Must be an Australian or New Zealand citizen or have an Australia visa that grants the work rights necessary for the role.

Skills

Clinical leadership
Referral coordination
Clinical triage
Service access
Quality outcomes
Operational efficiency
Service demand management
Waitlist management
Clinical need assessment
Service criteria adherence
Best practice standards
Multidisciplinary collaboration
Stakeholder collaboration
Data analysis
Workforce planning
Service improvement
Autonomy
Accountability
Advanced nursing expertise
Leadership
Delegation
Chronic respiratory input
Health coaching
Client education
Chronic heart failure assessment and treatment
Cardiac patient management

Location

Darlinghurst

Work Type

Max term contract
Full time

Experience Level

Senior level
At least three years’ experience working in the clinical area of their specified post-graduate qualification

Education Level

Relevant post-registration qualifications

Salary/Compensations

$128,301.89 - $132,523.13 + super

Benefits

Competitive pay
Not-for-profit salary packaging
Study leave
Curran Foundation scholarships
Fitness Passport
Discounted private health
Cultural recognitions and celebrations
Smooth transfer of qualifying service and leave entitlements from NSW Health

About the Company

Join a team built on a proud legacy of world-class care, true compassion, and deep community roots.
Founded by the Sisters of Charity and powered today by St Vincent’s Health Australia, the Sisters' legacy of compassionate service is our living heartbeat.
As Sydney’s premier and iconic inner-city public hospital, we serve the entire population, providing world-class care to all people, including the most vulnerable in our community.
Across our renowned precinct, we feature cutting-edge programs and surgery infrastructure, fostering clinical excellence and professional growth.
Located in the vibrant heart of Darlinghurst, we are positioned just minutes from Kings Cross station, with direct, high-frequency bus connections from the east, and seamless links from Gadigal and Museum stations right to our doorstep.
Premier heart/lung transplant program, advanced robotics, & pioneering HIV/AIDS initiatives
Advanced cancer care and trials at the renowned Kinghorn Cancer Centre
Support vital programs for First Nations, homelessness, mental health, & drug and alcohol care

Equal Opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.
As part of our commitment to reconciliation, we encourage Aboriginal and Torres Strait Islander peoples to apply and join us in delivering care that heals body, mind, spirit and community.
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees.
As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.