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About the Role

The Activities Organizer role involves developing, organizing, implementing, and facilitating educational, recreational, and social activities for residents of all ages in a shelter and support services setting. This role is crucial for creating a warm, welcoming, and inclusive environment, ensuring activities are age-appropriate and culturally sensitive, and supporting resident engagement in accordance with Toronto Shelter Standards and Housing First principles.

Responsibilities

Develop, organize, implement, and facilitate educational, recreational, and social activities for residents of all ages.
Incorporate facility-based programming alongside occasional water games and swim days.
Create and maintain a warm, welcoming, and inclusive environment for residents and families.
Ensure all activities are age-appropriate, culturally inclusive, and responsive to diverse resident needs.
Arrange, promote, and supervise events on-site and off-site, coordinating transportation, equipment, promotion, bookings, and nutrition.
Complete monthly calendars, program plans, evaluations, participation records, and incident reports.
Assist in facilitating resident and children’s meetings to support participation in service delivery and program feedback.
Prepare agendas, take minutes, and follow up on action items from meetings.
Attend group outings with residents in collaboration with client programming staff.
Monitor programs and activities, ensuring established standards, safety protocols, and water safety rules are upheld.
Provide feedback on programs and submit recommendations for changes.
Work with Management to transition new hires and volunteers.
Recommend the purchase of recreational supplies and equipment, maintaining storage and inventory.
Report repairs and replacement needs of equipment and supplies.
Maintain a welcoming environment in all program areas.
Respond to parental or caregiver inquiries and promote parental involvement.
Undertake special projects and assignments as required.
Partner and liaise with community agencies to develop and implement enhanced literacy and life-skills programming.
Ensure all materials and equipment are gathered, organized, and ready for each activity.
Support resident engagement and inclusion in accordance with Toronto Shelter Standards and Housing First principles.
Promote positive parent-child engagement and model supportive interactions.

Requirements

Experience in the development, implementation, and evaluation of recreational and social programs within a social service setting, with a proven ability to serve clients of all ages (0 to 99) and a specific focus on adults, youth, and school-aged children.
Experience supporting individuals and families experiencing homelessness or housing instability.
Experience assisting individuals with diverse psychosocial, physical, educational, emotional, and environmental needs within a shelter or similar residential setting.
Ability to work collaboratively with Operations, Case Management, Senior Management Teams, and community agencies.
Ability to establish and maintain professional and effective working relationships with residents, families, staff, and community partners.
Ability to communicate effectively both verbally and in writing.
Fundamental knowledge of domestic violence, substance use, mental health, and the Child, Youth, and Family Services Act (CYFSA).
Knowledge of behaviour management techniques for adults, children, and youth.
Excellent problem-solving and decision-making skills, with the demonstrated ability to manage and resolve complex situations.
Ability to work flexible hours (days, afternoons, evenings, and weekends).
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.).
Experience with conflict de-escalation and crisis response in a residential or community environment.
A Vulnerable Sector Police Reference Check will be required as a condition of employment.

Skills

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.)
Conflict de-escalation
Crisis response
Problem solving
Decision-making
Communication (verbal and written)
Behavior management

Location

Various locations
Seaton House Portfolio
Robertson House Portfolio
Women's Residence Portfolio
Birkdale Residence Portfolio
Family Residence Portfolio
Scarborough Women's Shelter
Four Points Isolation & Recovery Site
Streets to Homes Assessment & Referral Centre (SHARC), 129 Peter
Progress Portfolio
Other temporary shelter or motel programs operated by the division.

Work Type

Full-time
Permanent

Experience Level

Activities Organizer

Salary/Compensations

$34.53 - $37.68 per hour

About the Company

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
The City of Toronto is committed to creating an accessible and inclusive organization.
We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
Disability-related accommodation during the application process is available upon request.

Equal Opportunity

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
Learn more about the City’s commitment to employment equity.
The City of Toronto is committed to creating an accessible and inclusive organization.
We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
Disability-related accommodation during the application process is available upon request.
Learn more about the City’s Hiring Policies and Accommodation Process.