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About the Role
We are looking for a Contract Performance Manager to champion the delivery of world-class service for our gas turbine customers. You will serve as the primary link between our internal technical expertise and our customers' operational success. This is an opportunity to influence cross-functional teams, ensure safe and high-quality service delivery, and shape the strategy for long-term reliability in the energy sector.
Responsibilities
- Guide the performance of Long-Term Service Agreements and transactional contracts, ensuring value delivery aligned with customer needs.
- Act as the central point of coordination for cross-functional teams (Engineering, Field Service, Logistics, and EHS) to deliver safe, effective, and timely outage execution.
- Manage the customer relationship and communication strategy, proactively identifying GE Vernova products and services that provide tangible value.
- Facilitate the resolution of emergent and forced outage matters, managing technical, commercial, and contractual risks through collaborative problem-solving.
- Oversee project deliverables, contract administration, and financial performance against agreed KPIs, maintaining high standards of transparency and trust.
Requirements
- Bachelor’s degree in Engineering, Business, or Finance (or equivalent experience).
- Demonstrated experience in contract management, project coordination, or service delivery.
- Experience in power generation, turbine services, or industrial asset operations.
- Proven ability to build consensus and influence within highly matrixed, fast-paced environments.
- Strong communication and stakeholder management skills.
- Willingness to travel to customer sites across Australia.
- Support flexible working arrangements to help balance on-site requirements with personal commitments.
- Working across different time zones and monitoring, reading, and responding to contact outside normal working hours can be expected.
Skills
- Strong interpersonal skills, with the ability to foster long-term, trust-based partnerships.
- Collaborative approach to leading programs and projects.
- Curious mindset—interest in exploring how AI tools or new technologies can drive efficiency.
- Demonstrated ability to analyze complex data and resolve problems through team-based effort.
Location
- Australia
Work Type
- Contract
- Flexible working arrangements
Experience Level
- Demonstrated experience
- Proven ability
Education Level
- Bachelor’s degree in Engineering, Business, or Finance (or equivalent experience)
About the Company
- At GE Vernova, we are at the forefront of the energy transition, solving the world’s most complex power challenges.
- Our culture is built on transparency, safety, and a commitment to continuous learning.
- We value diverse perspectives, knowing that the best solutions come from inclusive, collaborative teams.
- When you join us, you’re not just taking on a contract; you’re joining a global community dedicated to delivering reliable, sustainable energy.
- We offer a culture that prioritizes your professional growth, respects your work-life balance, and encourages you to bring your authentic self to work every day.