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Don't guess if your resume is good enough.
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About the Role
The Customer Service Representative professionally responds and interfaces directly with inbound and outbound customer calls, ensuring customer’s needs are met timely and accurately. This role ensures the call center adheres to all policies and procedures while addressing customer needs, supplying information for daily business operations, and handling all clerical and administrative tasks.
Responsibilities
- Respond and interface directly with inbound and outbound customer calls.
- Ensure customer needs are met timely and accurately.
- Ensure the call center adheres to all policies and procedures.
- Address customer needs.
- Supply information for daily business operations.
- Handle all clerical and administrative tasks required by the business unit.
- Perform other duties as assigned.
Requirements
- Offers of employment are contingent upon successful completion of a background check and drug screening.
Experience Level
- 0 to 2 years of related experience
Education Level
- High School Diploma/General Education Diploma
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid Time Off
- Retirement Benefits
- Complimentary Health Screenings
About the Company
- At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees.
- Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business.
- This role may have the opportunity to participate in a discretionary incentive program, subject to program rules.
Equal Opportunity
- Reyes Holdings and its businesses are equal opportunity employers.
- Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law.
- The Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law.
- Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments.