Temporary Community Engagement Specialist at City of Austin | Austin, TX, US | Rezi

Temporary Community Engagement Specialist at City of Austin

Temporary Community Engagement Specialist

City of Austin · Austin, TX, US

5 days ago

Temporary Community Engagement Specialist

City of Austin · Austin, TX, US

5 days ago
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About the Role

Austin Development Services is seeking a Temporary Community Engagement Specialist to support organizational outreach efforts by coordinating engagement activities, building relationships with community stakeholders, and promoting programs through in-person and digital channels. This role is responsible for implementing community engagement strategies, supporting events, and gathering feedback to inform organizational initiatives. The position requires experience using community engagement digital platforms and flexibility to work evenings and weekends to meet community needs. The ideal candidate demonstrates strong communication skills, cultural awareness, and the ability to foster positive community partnerships.

Responsibilities

  • Assists with the planning, development, and implementation of strategies and programs to help facilitate community involvement with City departments, programs and initiatives.
  • Researches and helps develop and implement City policies, procedures, and protocol designed to engage community input on various City programs and initiatives.
  • Researches best practices in community engagement nationally and globally and briefs staff on these best practices.
  • Maintains a database of community organizations, publications/media outlets, and large events to assist with outreach opportunities.
  • Maintains an email and phone database of participants in engagement events to inform of past and future opportunities to engage.
  • Monitors digital engagement on SpeakUpAustin.org, social media, phone messages, text messages, etc., and moderates online discussions as needed.
  • Helps conduct neighborhood need assessments, meets with neighborhood residents, leaders, and community groups to identify needs and available resources.
  • Assists with the facilitation of public dialogues and consensus building to identify and resolve issues between the City and various community stakeholders.
  • Assesses various community concerns, values, and opinions on City projects, programs, and initiatives, and presents findings to City staff.
  • Keeps accurate records of comments made by public in meetings and other settings, analyzes, and summarizes key themes and findings.
  • Consults with City staff to develop and implement public information training materials, bulletins, and presentations.
  • Assists with maintaining effective relationships with community leaders, City Officials, the media, and the general public.
  • Helps track community issues through various media such as written reports, conferences and community meetings.
  • Plans forums, walking tours, conferences and other community events and meetings with City staff.
  • Conducts community research and responses to technical documents issued by City departments, developers and other jurisdictions.
  • May represent the City at Council meetings, boards and commissions, and community events as needed.
  • May train and lead others as well as oversee the work of student interns or temporary employees.

Requirements

  • Graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field plus three (3) years of experience involving the development and coordination of public information or community outreach or involvement programs, or; Masters Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field plus one (1) year of experience involving the development and coordination of public information or community outreach or involvement programs, or; Experience may substitute for education up to the maximum of four (4) years.
  • Valid Texas driver's license
  • Experience working with community stakeholders on behalf of a governmental or corporate entity.
  • Experience communicating with/to diverse audiences
  • Ability to travel to more than one work location.
  • Ability to work weekends and evenings.
  • Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
  • Valid Texas driver license within thirty (30) days of hire.
  • External New Hires must meet the City of Austin’s Driver Record Evaluation (DRE) requisite.
  • Applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

Skills

  • Knowledge of community organizing and neighborhood development techniques.
  • Knowledge of city practices, policies, and procedures.
  • Skill in planning, organizing, and time management.
  • Skill in data analysis, problem solving, and summary of key findings and conclusions.
  • Skill in using computers and related software.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in oral and written communication.
  • Skill in interpersonal communication.
  • Ability to review and research large volume of materials and summarize in easily comprehensible formats for City staff.
  • Ability to develop new initiatives and work with service providers to plan and coordinate services.
  • Ability to establish and maintain good working relationships with other city employees and the public.
  • Ability to work with community representatives to identify and address local needs.
  • Ability to use conflict resolution and negotiation.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to work well with individuals from a variety of different backgrounds and experience, including community leaders, residents, service providers, local officials and elected representatives.

Location

  • 6310 Wilhelmina Delco Drive Austin Texas 78752

Work Type

  • Temporary
  • Full-time
  • Hybrid

Experience Level

  • 3 years of experience
  • 1 year of experience

Education Level

  • Graduation from a four (4) year college or university with major coursework in Public Relations, Communications, Public Administration, Political Science, or a closely related field
  • Masters Degree from an accredited college or university with major coursework in Public Relations, Public Administration, Communications, Conflict Resolution, Peace Studies, or a closely related field

Salary/Compensations

  • $33.02 - $41.28 per hour

Benefits

  • Generous leave
  • Work-life balance programs
  • Extensive benefits
  • City of Austin Employees' Retirement System
  • Public transit access
  • Bike-friendly infrastructure
  • Wellness programs
  • On-site fitness centers
  • Mental health support
  • Professional development opportunities
  • Leadership opportunities

About the Company

  • At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities.
  • As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites.
  • Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.
  • Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  • Value and Innovation: Work in an environment where employees are valued, and innovation thrives.
  • Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  • Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
  • Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
  • Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  • Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
  • Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.
  • By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Equal Opportunity

  • The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation.
  • In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
  • City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.