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About the Role
As Design Manager – Experience, you will define how people experience Dyson’s products from the moment they first encounter them through years of everyday use. You will own the experience across the complete ecosystem: the physical product, its controls and feedback, the digital app, setup and onboarding, and the relationship between them. You will work at the intersection of design, technology and product, translating complex capabilities into experiences that feel intuitive, premium and distinctly Dyson. You will set the experience vision, define the requirements needed to deliver it, and bring together designers, engineers, software teams, researchers and business leaders to make it real.
Responsibilities
- Define the experience of Dyson’s products across the app and connected ecosystem, shaping the journeys, behaviours and interactions that allow users to understand, control and get the most from their Dyson products.
- Shape how people interact directly with the product itself, defining the experience across controls, buttons, sensors, screens, audio feedback, haptics, connectivity and product behaviour.
- Own the experience from opening the box to becoming a confident, long-term user, including packaging, Quick Start, first activation, product setup, app connection, first use and the critical first days and weeks of ownership.
- Provide a clear experience vision for the product’s Human-Machine Interface and on-board graphics, ensuring every interface — physical or digital — behaves as part of the same experience.
- Translate insights into experience strategies that can influence both current products and Dyson’s future roadmap over the next 3–5 years.
- Be the experience voice within your product category, working across Design, Engineering, Software, Research, Product, Business, and Innovation.
- Bring teams together around the user, translate technical complexity into clear experience decisions and help leadership understand the choices and trade-offs required to deliver the right product.
- Balance user value, technical feasibility, time, cost and product ambition without losing sight of the quality of the final experience.
- Connect the dots between hundreds of physical and digital decisions to make them feel like one experience.
Requirements
- Experienced design leader with a strong background in digital product design, UX or experience design.
- Experience working on connected products, intelligent hardware or complex physical-digital ecosystems.
- Significant experience leading end-to-end product or experience design, with a strong portfolio demonstrating work at the premium end of the market.
- Experience defining experiences across multiple touchpoints rather than designing isolated interfaces.
- Strong understanding of digital product design and UX, with the ability to work confidently alongside software and engineering teams.
- Experience with physical product interaction, HMI, connected devices highly valued.
- Ability to translate complex technical capabilities into simple, intuitive user experiences.
- Strong communication, storytelling and stakeholder-management skills.
- Experience leading and influencing multidisciplinary design teams.
- Ability to move between future vision, product strategy and detailed experience requirements.
- Curiosity for emerging technologies and a strong point of view on where product experiences are heading.
Skills
- Digital product design
- UX
- Experience design
- Connected products
- Intelligent hardware
- Physical-digital ecosystems
- Product design
- HMI
- Communication
- Storytelling
- Stakeholder management
- Emerging technologies
Experience Level
- Experienced
About the Company
- At Dyson, we challenge convention. We’re driven by curiosity, relentless pursuit of improvement, and a desire to create the best possible experiences for our users. Our passion fuels market-leading innovation - from first sketch to in-hand reality. Here, you’ll be part of multidisciplinary teams that drive meaningful impact and set the pace for global product leadership.
Equal Opportunity
- Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.