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About the Role
The Accounts Receivable Specialist manages accounts receivable activities, including collections, payment processing, and account reconciliations, to ensure timely cash flow and financial accuracy. The role also administers commission and refund payments, prepares journal entries, and supports accounting closing processes.
Responsibilities
- Manage accounts receivable collections, monitor aging reports, and follow up on overdue accounts.
- Investigate and resolve payment discrepancies, account disputes, unapplied cash, short payments, and other account issues.
- Process customer payments, write-offs, adjustments, refunds, and travel agent commission payments.
- Prepare journal entries and support month-end and year-end closing activities, reconciliations, and audit requirements.
- Maintain accurate customer account records and generate customer account statements.
- Collaborate with Sales, customers, and payment processors to resolve payment-related issues.
- Contribute to process improvement initiatives that enhance efficiency, controls, and customer experience.
Requirements
- 3–5 years of experience in Accounts Receivable, Collections, or a related accounting function.
- Experience with account reconciliations, collections, and resolving customer payment discrepancies.
- Strong understanding of accounting principles and financial processes.
- Proficiency in Microsoft Excel, including formulas, sorting, and pivot tables.
- Experience working with financial systems; experience with reservation platforms is an asset.
- Strong analytical, problem-solving, organizational, and communication skills.
- Detail-oriented, customer-focused, and able to manage multiple priorities in a fast-paced environment.
Skills
- Microsoft Excel
- Financial systems
- Reservation platforms
- Analytical skills
- Problem-solving skills
- Organizational skills
- Communication skills
Experience Level
- 3-5 years
Education Level
- College diploma or certificate in Accounting, Finance, or a related field.
Salary/Compensations
- $45,000.00 - $55,000.00 annually
Benefits
- Competitive Total Rewards Package
- Exclusive travel perks
- Additional days off, including on your birthday
- Vacation time
- Enhanced Parental Leave
- Meaningful Employee Recognition Program
- Learning and Growth Opportunities
- Employee Resource Groups
About the Company
- G Adventures is one of the world’s leading small group travel companies.
- Believes travel changes people.
- Has been operating for 35 years.
- Focuses on authentic travel experiences.
- DNA is built on belonging and celebrating authentic selves at work.
- Offers opportunities for career growth and development.
- Employs passionate and talented individuals.
Equal Opportunity
- G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment.
- Considers all qualified applicants.