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About the Role
Join the Pricing Delivery & Operations team, which manages delivery standards and operational governance across Pricing & Analytics. You will support the effective delivery of price changes by coordinating requests, maintaining governance processes and improving key technical assets. Working with pricing, product, technology and risk teams, you will help strengthen controls, reporting and audit readiness. You will also apply business analysis, AI tools and workflow automation to streamline activities, improve stakeholder visibility and support better customer outcomes.
Responsibilities
- Manage requests through the Pricing Delivery & Operations mailbox to support timely price change delivery
- Coordinate pricing activities and help stakeholders follow Price Change Diary governance requirements
- Document, test and improve operational processes, controls and governance artefacts
- Apply AI tools, prompts and workflow automation to improve reporting, productivity and audit readiness
- Facilitate workshops and training sessions across technical and business teams
- Maintain team SharePoint content and support business continuity and change management activities
Requirements
- At least one year of experience in project coordination, business analysis or process design
- Strong organisation and prioritisation skills, with the ability to manage work independently
- Working knowledge of Microsoft 365 applications, including SharePoint and Microsoft Teams
- Practical experience using AI tools, responsible AI practices, prompts, automation or analytics support
- Clear written and verbal communication, stakeholder collaboration and facilitation skills
- Insurance experience or relevant project delivery or business training is desirable
Skills
- Project coordination
- Business analysis
- Process design
- Organisation
- Prioritisation
- Microsoft 365
- SharePoint
- Microsoft Teams
- AI tools
- Responsible AI practices
- Prompts
- Automation
- Analytics support
- Written communication
- Verbal communication
- Stakeholder collaboration
- Facilitation
- Insurance experience
- Project delivery
- Business training
Location
- Hybrid
Work Type
- Hybrid working
Experience Level
- At least one year of experience
Benefits
- Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition.
- Opportunity to receive performance-based Incentives and Suncorp shares for eligible employees
- Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
- Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
- Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
- Discounts at 900+ retailers, Fitness Passport, and reduced super fees
- Paid volunteer leave, donation matching, and unlimited emergency response leave
- Diversity is celebrated through employee resource groups and inclusive policies for all families
About the Company
- At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
Equal Opportunity
- If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact georgia.slattery@suncorp.com.au for a confidential conversation.