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About the Role

This role is responsible for the global service delivery performance of Financial Planning & Analysis (FP&A) processes within Global Business Services (GBS). The Functional Process Lead ensures high-quality, accurate, and efficient execution across outsourced and retained operations, acting as the primary interface between Corporate Finance leadership, outsourced partners, and GBS teams.

Responsibilities

Serve as the primary global interface between Corporate Finance stakeholders, GBS, and outsourced delivery partners, ensuring alignment of service delivery with functional priorities and reporting requirements.
Own end-to-end global service delivery performance for FP&A processes, ensuring consistent, high-quality execution across delivery teams.
Translate functional business requirements into operational delivery plans, aligned with global process standards and governance frameworks.
Lead daily and weekly operating cadence globally, managing volume, quality, throughput, and delivery performance across outsourced and retained teams.
Own and enforce SLA and KPI performance, including forecast accuracy, budget cycle timeliness, management reporting turnaround, and variance analysis quality; proactively identify risks and escalate issues with root cause analysis and corrective action plans.
Own delivery of the planning and reporting calendar, ensuring budget, forecast, and management reporting cycles are executed on time and to the required standard across all geographies.
Act as the primary escalation point for service delivery issues related to FP&A processes, ensuring timely resolution of data quality issues, reporting delays, and analytical exceptions.
Own vendor service delivery outcomes for FP&A, including SLA performance, quality, and accuracy, ensuring outsourced operations meet functional standards.
Support demand forecasting and capacity planning, aligning resources with planning cycle peaks and proactively escalating risks.
Maintain structured exception management and escalation frameworks aligned with global governance standards.
Identify opportunities for process improvement, reporting automation, and standardization, and partner with teams to prioritize and implement enhancements.
Support transition, stabilization, and post-Day 1 onboarding activities for new scope migrations into GBS or outsourced environments.

Requirements

Typically 10 or more years of increasing responsibility and complexity within FP&A, Financial Reporting, or Corporate Finance functions.
3 or more years in an operational leadership or delivery management role.
Experience managing third-party outsourced providers in SLA-based environments required.
Proven experience managing global or multi-entity service delivery environments with an FP&A or finance reporting focus.
Experience managing outsourced or hybrid retained-vendor delivery models within an FP&A or finance function.
Ability to manage complexity across geographies, entities, and planning cycles with varying business unit requirements.
Support transition, stabilization, and post-Day 1 onboarding activities for new scope migrations into GBS or outsourced environments.

Skills

Deep subject matter expertise in FP&A, including strong understanding of budgeting, forecasting, long-range planning, management reporting, variance analysis, and business partnering practices.
Strong understanding of financial reporting requirements and planning cycle management across multiple geographies and business units.
Expertise in KPI and SLA performance management within an FP&A context, including forecast accuracy, budget cycle timeliness, reporting turnaround, and data quality metrics.
Strong stakeholder management skills, with the ability to engage senior functional leaders including CFOs, Finance Directors, and business unit planning leads, and influence outcomes.
Experience supporting or driving process improvements, including automation of reporting workflows, planning tool implementations, and standardization of FP&A processes.
Strong analytical, organizational, and problem-solving capabilities with high attention to detail.
Excellent communication and interpersonal skills, enabling effective collaboration across business, GBS, and vendor teams.
Excellent management and leadership skills and ability to attract, retain, motivate, develop and mentor team members for high performance.
Outstanding verbal and written communication skills and ability to resolve disputes effectively.
Outstanding presentation and public speaking skills.
Outstanding independent decision making, analysis and problem-solving skills.
Understand, interpret and act on financial information that contributes to business profitability.
Ability to plan and manage complex and successful projects; understand available resources, develop timeline, budget and assign areas of responsibility.
Lead teams to achieve company goals and solve complex business issues in creative and effective ways.
Outstanding planning and organizational skills and techniques.
Communicate effectively with senior management and key stakeholders.
Strong negotiating skills and ability to effectively manage internal and external relationships.
Ability to influence, build relationships, understand organizational complexities, manage conflict and navigate politics.
Broad and wide-range of professional and managerial skills with a full understanding of industry practices and company policies and procedures.
Ability to lead and develop virtual teams.
Outstanding in multiple technical and business skills.

Location

Office environment

Work Type

Full-time

Experience Level

10+ years in FP&A, Financial Reporting, or Corporate Finance
3+ years in operational leadership or delivery management
Experience managing outsourced providers

Education Level

Bachelor's Degree or global equivalent in Finance, Accounting, or a related discipline.
Advanced degree or professional certifications (CPA, CFA, CIMA) strongly preferred.

Salary/Compensations

$131,056 - $204,777
Eligible for a bonus

Benefits

Medical, Dental and Vision Coverage
401K Plan with Company Match
PTO
Paid Parental Leave
Income Protection
Work Life Assistance Program
Flexible Spending Accounts
Educational Benefits
Worldwide Scholarship Program
Volunteer Opportunities

About the Company

For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers

Equal Opportunity

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.