Field Service Technician Coffee/Espresso Machines and Combi-Ovens
Smart Care Equipment Solutions · NY, US
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About the Role
Turbo Technicians, LLC., a Smart Care company, is seeking skilled technicians in New York, NY and surrounding areas. This role involves servicing commercial coffee and espresso machines, transitioning to combi-ovens. Candidates with technical aptitude and experience in field service or restaurant equipment are preferred. Join a supportive team focused on career growth and excellence.
Responsibilities
- Provide professional, courteous, and motivated service to deliver high value.
- Perform reactive 24-hour service including troubleshooting, diagnosis, repair, and resolution.
- Execute efficient services to ensure customer satisfaction and product performance, including timely repair, installation, removal, preventive maintenance, and cleaning.
- Order and schedule delivery of repair parts and maintain inventory.
- Accurately record and complete work orders and maintain documentation following company policy.
- Interact effectively with internal dispatch, management, warehouse, and technician teams.
- Maintain a professional appearance and keep the service vehicle clean and neat.
Requirements
- Ability to troubleshoot, test, repair, and service technical equipment.
- Knowledge of basic electricity (amperage, voltage, resistance) and ability to read basic equipment schematics.
- Ability to understand, read, and utilize a multimeter.
- Ability to work flexible shifts.
- Familiarity with basic tools and multimeter.
- Basic understanding and skill set of MS Office.
- Valid Driver's license.
- Organizational skills, attention to detail, and a sense of urgency in responsiveness.
- Ability to adapt to workplace environment and organizational change.
- Must be reliable, dependable, punctual, maintain good attendance, and be conscientious about product performance.
- Able to lift and move heavy restaurant equipment when needed.
Skills
- Technical aptitude
- Field service
- Restaurant equipment repair
- Troubleshooting
- Basic electricity
- Multimeter usage
- MS Office
- Organizational skills
- Attention to detail
- Responsiveness
Location
- New York, NY
Work Type
- Portal to Portal Service
- Over Time Opportunities
Experience Level
- Technician
Salary/Compensations
- $1,000 SIGN ON BONUS
Benefits
- 401K Company Match
- 3 Weeks of PTO
- Holidays and Floating Holidays
- Medical, Dental, Vision
- Company Vehicle and Fuel card
- Repair/Service Tools
- Supplies
- Cellphone
- Training Provided
- PAID TRAINING
About the Company
- Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment.
- Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
- Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply.
- If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.