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About the Role
The Manager Sales will receive oversight from a Senior Vice President of Sales and day-to-day supervision from the local DOS. A tailored, individual training and development plan will be put in place for the Sales Manager to accelerate readiness for future DOS openings. This development time will vary based on the incumbent's background and experience, lasting 24 to 36 months.
Responsibilities
- Handle sales and sales process for inbound calls as well as outbound solicitation
- Responsible for executing the business unit's marketing plan
- Maintain current accurate data within the company's marketing database
- Maximize rate opportunities within the market place
- Responsible for generating rental, lease and used vehicle sales leads
- Maintain and expand relationships with existing customer base
- Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand
- Meet overall Ryder market share by successfully executing the sales and marketing initiatives
- Responsible for the overall profitably, operations and asset management of a rental location
- Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction
- Maintain compliance with company, local, state, federal and other regulatory agencies
- Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet
- Drive profitable revenue growth by maintaining and growing customer relationships
- Responsible for overall satisfaction for all internal and external customers
- Reconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationship
- Builds constructive and effective relationships with both internal and external customers
- Maintain composure when addressing stressful situations
- Clearly articulates Ryder's product and service offerings
- Open and close the rental office, perform daily yard checks, complete rental agreements and paperwork, and respond to telephone inquiries in a professional manner
- Coordinate and schedule vehicle service and repairs with Maintenance staff
- The Senior Rental Sales Representative may lead and assist lower level employees
- On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor
- Performs other duties as assigned
Requirements
- H.S. diploma/GED required
- One (1) year or more Sales experience required
Skills
- Strong verbal and written communication skills
- Ability to get both verbal and written communication across that has the desired effect
- Goal oriented, drive for results, assertive, and deal well with ambiguity
- Possesses a high degree of initiative
- Must have high level of energy and be a self-motivated and self-directed person
- Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
- Ability to focus on multiple projects and activities simultaneously
- Flexibility to operate and self-driven to excel in a fast-paced environment
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
- Demonstrates customer service skills
Location
- Phoenix, AZ
Work Type
- Full-time
Experience Level
- Manager
Education Level
- High School Diploma/GED
Salary/Compensations
- $125,000.00 - $125,000.00
Benefits
- Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options
- Paid time off for vacation, illness, bereavement, family and parental leave
- Tax-advantaged 401(k) retirement savings plan
About the Company
- Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
- Ryder's most recently been named "Top Company for Women to Work for in Transportation" by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies”, & one of “Reader's Choice Excellence Awards” by Inbound Logistics.
- We have the largest EV footprint in the U.S.
- Verizon has recognized Ryder with their "Supplier Environmental Excellence Award"
- At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
- Your Voice. Your Success. The Future We Build Together.
Equal Opportunity
- Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
- All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.