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About the Role

The Facilities & Engineering Production Planner/Master Scheduler plans, schedules, coordinates, and monitors the production cycle from start to finish. This role works with engineering plans and production specifications to establish schedules, labor loading, and capacity requirements, ensuring materials are available and resolving potential interruptions. The Master Scheduler provides input to management and interfaces with various departments to manage schedules and material requirements.

Responsibilities

Manage all work order requests for equipment/item moves on the SSF campus.
Ensure all customer commitments are met.
Provide daily oversight of full-time moving contractors and trucks.
Plan and coordinate move requests for equipment, instruments, and other items on the SSF site, including Dixon, Santa Clara, and Pleasanton sites.
Help the assigned maintenance work center achieve successful execution of customer-initiated work according to GMP, EHS, and customer requirements.
Act as a key point of contact between customers, vendors, and internal partners.
Plan and schedule equipment moves in accordance with applicable SOPs.
Report and evaluate metrics against desired outcomes.
Benchmark support activities and suggest improvements.
Run reports in CMMS and CCMS as needed.
Maintain a 4 to 6 weeks Planned Work horizon.
Meet with customers and inspect work locations as needed.
Partner with MRO, LES, CoolOps, and MOLS teams to coordinate moves.
Determine estimated labor hours and monitor actual versus planned work times.
Build and maintain strong relationships with stakeholders, including MRO Stores, vendors, contractors, customers, and CMMS administrators.
Monitor the CMMS database for accuracy of financial settlements and user cost center data.
Achieve schedule efficiency by scheduling and bundling jobs based on location, equipment type, technician training, and work load capacity.
Provide input to management to optimize resources and capacity.
Assist department manager in providing information and data for on-time performance and vendor spend.
Assist in developing and integrating innovative work order processing solutions.
Assist in developing operational excellence/continuous improvement initiatives and benchmarking.
Maintain schedule stability based on planning, training, and work load capacity.
Complete other tasks and projects as determined by the supervisor.

Requirements

High School Diploma or GED paired with a 2-year technical degree (Instrumentation/Industrial Electronics or related STEM/engineering field), equivalent military technical training, or 5+ years of hands-on experience in industrial maintenance, manufacturing, or R&D environments.
Demonstrated expertise in comprehensive industrial moving procedures, job hazard analysis, heavy equipment moving, including rigging, and sensitive material handling.
Ability to work under minimal or no direct supervision.
Proven ability to provide operational leadership, site orientation, and task management to external contractors and specialized service teams.
Full technical proficiency in the application, operation, and enforcement of department safety protocols and personal/facility protective equipment.
Exceptional interpersonal skills and customer service orientation.
Meticulous, detail-oriented approach to identifying and satisfying specific client requirements.
Strong functional command of corporate intranet platforms, business software suites, and data management/spreadsheet programs.
Demonstrated capability in supervising specialized crews or team members operating in sensitive office and laboratory settings.
Highly developed communication protocols for directly managing requests, updates, and expectations across corporate leadership, research scientists, and end-users.
Demonstrated flexibility and availability to respond promptly to off-hours emergency calls and urgent facility support requirements.

Skills

Production Planning
Master Scheduling
Work Order Management
Contractor Oversight
Move Coordination
Customer Service
GMP Compliance
EHS Compliance
CMMS Reporting
CCMS Reporting
Data Management
Spreadsheet Programs
Interpersonal Skills
Communication Protocols

Location

South San Francisco

Work Type

On-site

Experience Level

5+ years of hands-on experience in industrial maintenance, manufacturing, or R&D environments

Education Level

High School Diploma or GED
2-year technical degree (Instrumentation/Industrial Electronics or related STEM/engineering field)
Equivalent military technical training

Salary/Compensations

$84,600.00 - $157,000.00

Benefits

Relocation benefits approved
Discretionary annual bonus may be available
Benefits detailed in this link

About the Company

Genentech is an equal opportunity employer.

Equal Opportunity

It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence.
The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.