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About the Role

Generate revenue and promote the bank's diverse Trade & Working Capital product and service offerings to various customer segments. You will play a key role in delivering income and balance sheet growth across the Consumer, Retail, Healthcare and Pharmaceutical, with an additional focus on Tech Media and Telco clients. You will support origination efforts as well as support on execution of core Trade & Working Capital solutions across the full product set, including guarantees, indemnities, open account, and ECA through to all TWC products. There is a focus on Supply Chain Finance. Acting as support originator for a defined client portfolio, you will drive business development initiatives in close collaboration with Coverage and product partners. The role offers the opportunity to work with some of Barclays’ most significant global clients while building trusted relationships with a wide range of internal and external stakeholders. This is an exciting chance to combine origination expertise with the opportunity to influence growth and shape outcomes across a high-profile client base.

Responsibilities

Identify potential customers, analyze their needs and preferences, and stay abreast of emerging market trends and competitor strategies.
Create detailed profiles for target customer segments, outlining their requirements, needs, and pain points to tailor sales approaches and product recommendations.
Manage relationships with potential and existing customers through high-quality customer support, responding to queries, resolving issues, gaining customer trust, and understanding their financial goals and challenges.
Understand the features, benefits, risks, and compliance requirements of various Trade & Working Capital products and services.
Understand key features, benefits, risks, enhancements, and regulatory requirements of new and existing banking products, and communicate insights clearly to potential customers.
Develop compelling sales pitches and proposals that showcase the value proposition of the bank's offerings to convert leads into customers.
Negotiate terms that are beneficial for both the client and the bank.
Collect and analyze customer feedback on various products, services, and overall experience.
Support the development of reports that communicate key findings to relevant stakeholders to inform product development and sales strategies.
Monitor lead conversion rates, customer acquisition costs, and other relevant metrics to assess sales performance and identify areas for improvement.
Advise and influence decision making, contribute to policy development, and take responsibility for operational effectiveness.
Collaborate closely with other functions/business divisions.
Lead a team performing complex tasks, using well-developed professional knowledge and skills to deliver on work that impacts the whole business function.
Set objectives and coach employees in pursuit of those objectives, appraise performance relative to objectives, and determine reward outcomes.
Lead collaborative assignments and guide team members through structured assignments.
Identify the need for the inclusion of other areas of specialization to complete assignments.
Identify new directions for assignments and/or projects, identifying a combination of cross-functional methodologies or practices to meet required outcomes.
Consult on complex issues, providing advice to People Leaders to support the resolution of escalated issues.
Identify ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda.
Take ownership for managing risk and strengthening controls in relation to the work done.
Perform work that is closely related to that of other areas, requiring an understanding of how areas coordinate and contribute to the achievement of the organization's sub-function objectives.
Collaborate with other areas of work, for business-aligned support areas to keep up-to-date with business activity and strategy.
Engage in complex analysis of data from multiple sources, internal and external, to solve problems creatively and effectively.
Communicate complex information, including sensitive information or information that is difficult to communicate due to its content or audience.
Influence or convince stakeholders to achieve outcomes.

Requirements

Considerable commercial and business sense
Excellent ability to analyze and drive initiatives working in large teams
Ability to quickly learn on TWC tools and calculators to drive transactions forward
Ability to work cooperatively with credit and pricing teams and highlight change
Some track record of client relationships
Some basic knowledge of structured trade and Supply Chain Finance, working with non-bank led partners is desirable
Knowledge of Trade and Working Capital products, related legal documentation, and working capital structures
Demonstrated entrepreneurial drive with a track record of building relationships
Excellent communication and negotiation skills, with the ability to influence and build trusted relationships
Considerable research, analytical, and presentation skills with attention to detail
Proficiency in MS Office applications (Word, Excel, PowerPoint)
Some Trade and Working Capital origination experience with large international clients
Consumer, Retail, Healthcare and Pharma sector exposure is also desirable
Flexibility, adaptability, and resilience in a fast-paced environment
Ample attention to detail combined with business awareness and sound judgment
Proactive approach with initiative, determination, and confidence to drive outcomes
Commitment to self-development and continuous learning
Excellent communication skills with enthusiasm and high levels of drive
Demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship
Demonstrate the Barclays Mindset – to Empower, Challenge and Drive

Skills

Trade & Working Capital product knowledge
Sales
Relationship management
Customer support
Market trend analysis
Competitor analysis
Customer profiling
Product development insights
Sales pitch development
Proposal writing
Negotiation
Customer feedback analysis
Sales performance monitoring
Risk mitigation
Policy development
Control strengthening
Data analysis
Creative problem-solving
Complex information communication
Stakeholder influence
MS Office (Word, Excel, PowerPoint)
Supply Chain Finance
Structured trade finance
International client management
Consumer sector knowledge
Retail sector knowledge
Healthcare sector knowledge
Pharmaceutical sector knowledge
Tech Media and Telco client focus

Location

Canary Wharf, London

Work Type

Full-time

Experience Level

Assistant Vice President
Senior

About the Company

Barclays is a global financial services provider engaged in retail banking, credit cards, corporate and investment banking, and wealth management services.

Equal Opportunity

Barclays is an equal opportunity employer and values diversity at its company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.