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About the Role

As a Senior Product Manager, you’ll assume end-to-end responsibility for the strategic value, usability, and performance of one or more digital products. You’ll partner closely with business stakeholders, design, and engineering to define problems, set measurable outcomes, manage tradeoffs, and deliver customer-facing features that improve experiences and grow the business.

Responsibilities

Define and align outcomes by partnering with stakeholders to clarify problems, set business and UX goals, and establish target KPIs and measurement plans.
Translate strategy into buildable work by creating clear requirements (epics/user stories/techno-functional specs), defining success criteria, and managing prioritization across multiple deliverables and cross-team dependencies.
Drive execution and learning by leading feature delivery, communicating updates (including executive-ready content), running feature readouts with insights, and iterating based on results.

Requirements

Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related discipline, or equivalent professional experience.
7+ years of technical product management, technical program management, or related experience delivering customer-facing technology solutions.
5+ years of experience supporting digital commerce, e-commerce, retail technology, or related commerce platforms.
Experience partnering with engineering teams to deliver large-scale web-based products and services.
Experience defining both functional and non-functional requirements.
Experience reviewing technical architecture and solution designs.
Experience delivering complex API and system integration initiatives.
Experience working with payment processing platforms, fraud prevention technologies, or PCI-sensitive environments.
Experience coordinating initiatives across multiple stakeholder groups and technology organizations.
Strong Agile delivery experience including backlog refinement, user story development, and release planning.
Excellent written, verbal, and executive-level communication skills.
Demonstrated ability to influence and drive alignment without direct authority.

Skills

Shopify or Shopify Plus experience.
Direct-to-consumer (DTC) commerce platform experience.
Marketplace commerce experience, including platforms such as TikTok Shop, Meta Shop, Amazon Marketplace, Walmart Marketplace, or similar ecosystems.
Experience integrating commerce platforms with marketing technology solutions.
Experience supporting subscription-based commerce products.
Experience with payment platforms such as CyberSource, Adyen, Braintree, Stripe, Chase, or similar technologies.
Experience with fraud and risk management platforms such as Accertify, Signifyd, Riskified, or similar solutions.
Experience collaborating with Enterprise Architecture and Cybersecurity organizations.
Experience working with external technology vendors, implementation partners, or systems integrators.

Work Type

Onsite (four days a week)

Experience Level

Senior

Education Level

Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related discipline, or equivalent professional experience.

Benefits

Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave.
Family expansion reimbursement.
Paid vacation from date of hire.
Sick time (accrued at 1 hour for every 25 hours worked).
Eight paid holidays.
Two personal days per year.
401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.).
Starbucks equity program (Bean Stock).
Incentivized emergency savings.
Financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources.
Access to other educational opportunities.
Backup care.
DACA reimbursement.

About the Company

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection.
We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

Equal Opportunity

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.