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About the Role
Farm Credit East is seeking to expand its lending and credit teams to support customer relationships. This role focuses on building trusted relationships, making a meaningful impact, and supporting the future of agriculture. Join a collaborative, customer-focused team dedicated to the success of customers, communities, and each other.
Responsibilities
- Manage day-to-day customer relationships within assigned customer segments (Agribusiness or Retail).
- Perform proactive portfolio management by analyzing industry trends, market data, and customer knowledge to apply a consultative lending approach.
- Serve as the lead for customer-facing activities, positioning a team approach with support from loan coordinators or financial services.
- Create and maintain a documented 360-degree view of the customer in the core application to maximize customer experience.
- Collaborate with teammates to generate cross-selling results and a best-in-class customer experience through a cohesive and holistic approach.
- Provide functional guidance to credit analysts, loan document specialists, and other roles to ensure customer requirements are met while conforming to credit policy.
- Monitor borrowers within the assigned loan portfolio to document compliance with terms, conditions, covenants, inspections, credit quality, and risk assessment.
- Meet with existing and prospective customers to review financials, propose loan structures, evaluate pricing options, and address borrower objectives.
- Achieve growth targets by performing business development activities to expand existing customer relationships and attract new customers.
- Seek and vet both traditional and non-traditional opportunities across the agricultural value chain for credit-worthy and eligible entities.
- Prioritize high value-add interactions with customers through active relationships and sound customer understanding.
- Promote the FCE brand within the assigned region.
- Build and nurture Centers of Influence (community presence, network, and external partners) to generate new referrals.
- Utilize the 360-degree customer view to drive cross-selling opportunities, including identifying, collaborating, generating, or acting upon internal referrals.
- Develop expertise and working knowledge within Ag segments to serve as a Trusted Advisor.
- Embrace the transformation of the Association through the adoption and utilization of new processes, procedures, and digital tools to deliver a high-level customer experience.
Requirements
- Bachelor's degree in Economics, Finance, Accounting, Business, or a related field.
- Knowledge of agriculture, finances, credit, and credit administration.
- Strong marketing and interpersonal skills.
- Strong verbal and written communication skills.
- Strong analytical skills.
- Must be team-oriented.
- Ability to travel as needed.
Skills
- Relationship management
- Consultative lending
- Customer segmentation
- Portfolio management
- Industry trend analysis
- Market data analysis
- Cross-selling
- Business development
- Networking
- Digital tools utilization
Location
- Northeast (8-state territory)
Work Type
- Hybrid work options available after two months of employment
- Full-time
- Part-Time
Experience Level
- Commensurate with experience
Education Level
- Bachelor's degree in Economics, Finance, Accounting, Business or a related field.
Salary/Compensations
- $65,000 - $130,000
Benefits
- Short Term Incentive to reward business results
- 401(k) match up to 6% of salary (or employer match on verified student loan payments up to 6%)
- Defined Contribution retirement plan funded at 2-9% of salary depending on years of service
- 15-25 days of vacation leave per year
- 12 days of holiday leave per year
- 7.5 days of sick leave in the first year, 12 days thereafter
- Unlimited rollover of unused sick leave
- Up to 80 hours of paid Parental Leave
- Family Care Leave (FMLA and company policy)
- Health and well-being programs
- Health Savings Account
- Life insurance at 2x base pay
- Accidental Death and Dismemberment insurance at 2x base pay
- Long-term disability insurance at 2/3 base pay
- Tuition reimbursement
- Continuing education and training
- Employee Assistance Program
About the Company
- Farm Credit East is the leading provider of loans and farm advisory services to farm, forest product, fishing, and other agricultural business owners across the northeast.
- Nearly $15 billion in total loan volume and $29 million in annual financial services revenue from 18,000 customers across an 8-state territory.
- Operates with a focus on five pillars: Outstanding Customer and Employee Experience, Quality Growth, Operational Excellence, Commitment to our Communities, and Protecting Customer Information.
Equal Opportunity
- Farm Credit East is an Equal Opportunity Employer.
- Does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, marital status, parental status, political affiliation, disability status, protected veteran status, genetic information or any other status protected by federal, state or local law.
- Employment decisions are made using objective standards based upon an individual's qualifications for a specific job opening.
- Reasonable accommodation is available for individuals with disabilities upon request.