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About the Role
We are looking for a high-energy Account Manager to lead our go-to-market efforts across a portfolio of high-potential accounts in the North America region. In this role, you will manage and grow a book of existing customers with a focus on driving adoption, expanding licenses, and ensuring customers unlock the full value of thinkcell. You will own the full sales cycle from opportunity identification to close and work cross-functionally to deliver an exceptional customer experience.
Responsibilities
- Own a portfolio of customers by managing and growing key accounts while identifying and executing expansion opportunities.
- Prospect into new teams and divisions within existing accounts, leveraging account mapping and data-driven sales strategies.
- Manage the full sales cycle from lead generation to deal closure, including qualification, value positioning, live product demonstrations, negotiation, and contract execution.
- Manage data-driven account forensics to identify areas for expansion and churn prevention.
- Engage directly with end-users, procurement, and decision-makers to drive adoption and long-term value.
- Develop and execute strategic account plans tailored to each customer’s structure, needs, and buying patterns.
- Own pipeline generation, inbound requests, and trial conversions by refining outreach strategies, adjusting messaging, and executing sales plays.
- Work cross-functionally with leadership, customer enablement, and solution consulting to drive training and adoption within key accounts.
- Monitor account health and proactively mitigate churn risk through ongoing engagement, renewal strategies, and expansion planning.
Requirements
- 3-5+ years of experience in high growth or start-up SaaS sales, environment.
- Proven track record of managing enterprise or mid-market accounts.
- Strong ability to navigate complex customer organizations, multi-thread deals, and working with C-suite executives.
- Highly self-sufficient and proactive, capable of operating in an entrepreneurial and fast-moving sales environment.
- Experience in working with common GTM tools (e.g. Salesforce.com, Outreach.io, Gong, LinkedIn SalesNav).
- Excellent virtual communication and presentation skills with the ability to build and maintain customer relationships.
- Appreciation of our product – willingness to understand thinkcell’s product is a must.
- Proficiency in Microsoft Office.
- Full work authorization, there is no visa sponsorship available for this role.
Skills
- Salesforce.com
- Outreach.io
- Gong
- LinkedIn SalesNav
- Microsoft Office
Location
- NYC region
Work Type
- On-site (at least 3 days per week)
- Travel required
Experience Level
- 3-5+ years
Education Level
- Bachelors degree, preferably in business or a related field.
Salary/Compensations
- OTE of $130K–$150K per year
Benefits
- Medical
- Dental
- Vision
- Disability leave
- Parental leave
- Paid time off
- 401k contribution
About the Company
- At thinkcell, we’re on a mission to revolutionize the way professionals work—making presentation creation smarter, faster, and more efficient.
- Since our founding in 2002 in Berlin, we've been crafting powerful software that seamlessly integrates with Microsoft Office, helping users easily transform complex data into stunning charts and diagrams.
- Driven by innovation and technical excellence, our diverse and dynamic team thrives on creativity and collaboration.
- We foster an inclusive culture where ideas flourish, and every team member has the opportunity to make a real impact.
- We are not just building innovative software – we’re empowering over 1.3 million business users across 35,000 companies, including the world’s top consulting firms, DAX 40 leaders, and the biggest US blue-chip enterprises.
- With offices in Berlin, Munich, Denver, Boston, London, Tokyo, and Dubai, we are a diverse, passionate team of over 210 people, united by a shared commitment to excellence and innovation.
- Our proprietary technology sets the standard in business document creation, and we're in a dynamic, growing market with enormous potential.
- Our Values: Forward Thinking, Ownership, Customer First, Unified Team, Strive for Excellence.
Equal Opportunity
- thinkcell is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.