Account Provisioning Contractor at Adaptive Security | NY, US | Rezi

Account Provisioning Contractor at Adaptive Security

Account Provisioning Contractor

Adaptive Security · NY, US

5 days ago

Account Provisioning Contractor

Adaptive Security · NY, US

5 days ago
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About the Role

We're looking for a reliable, detail-oriented operations contractor to own account provisioning during core US business hours. This is an ongoing role with no fixed end date. This role is 100% focused on account provisioning: setting up demo accounts for demos booked by our BDR and AE teams, and resolving flagged issues when they come in. You'll be a critical part of keeping our GTM engine running smoothly during our busiest window.

Responsibilities

  • Own account provisioning end-to-end during your shift: setting up demo accounts for demos booked by our GTM team
  • Fix and resolve flagged account issues as they come in
  • Monitor the provisioning-issues channel during core hours and escalate appropriately
  • Use AI tools, including Adaptive's Claude-based asset-sourcing automation, to work efficiently
  • Coordinate handoffs with morning and late-night contractors to keep provisioning continuous across the day

Requirements

  • Has a 4-year degree or is currently pursuing one
  • Extremely detail-oriented: you go above and beyond while paying meticulous attention to accuracy
  • Organised under pressure: you can juggle competing requests and prioritise without dropping the ball
  • Self-directed: comfortable working independently during your shift without constant oversight
  • Interested in AI: you're curious about AI tools and use them to make your work faster and better
  • Adaptable: comfortable in a fast-paced, high-growth startup environment
  • Low ego, high reliability: you show up, do the work, and take pride in execution quality

Skills

  • AI tools
  • Claude-based asset-sourcing automation

Location

  • NYC
  • Remote possible

Work Type

  • Hybrid
  • Remote
  • Contract
  • 40 hours/week

Education Level

  • 4-year degree or currently pursuing one

Salary/Compensations

  • Paid hourly

Benefits

  • A key role at a company redefining cybersecurity for the AI era
  • Hybrid NYC office (ideally 3 days/week), with remote flexibility for the right candidate
  • A high-performance, supportive team where your contribution is visible and valued
  • Access to resources and mentorship to grow your skills throughout your contract

About the Company

  • Adaptive is a cybersecurity startup on a mission to stop AI-powered cyberattacks.
  • In December 2025, we announced an $81M Series B led by NVIDIA and Bain Capital Ventures, with participation from Capital One Ventures, Citi Ventures, and continued support from a16z, the OpenAI Startup Fund, and Abstract Ventures - marking NVIDIA's first AI cybersecurity investment.
  • Adaptive was founded by Brian Long and Andrew Jones, who previously co-founded Attentive ($500M+ ARR, $10B+ valuation) and TapCommerce (acquired by Twitter).
  • Trusted by leading banks, healthcare organisations, and technology companies, Adaptive protects teams from AI-powered threats including deepfakes, smishing, and voice scams.