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About the Role
Join ASX, a leading global securities exchange and trusted market operator, as part of the Stakeholder Engagement team. This role is crucial for managing relationships with customers, software providers, industry bodies, and governance participants across Securities & Payments, ensuring stakeholder perspectives are incorporated into decision-making and market participants receive timely, transparent communications.
Responsibilities
- Execute stakeholder engagement activities in accordance with approved strategies, priorities, and plans.
- Manage day-to-day relationships with assigned customers, software providers, industry bodies, and other stakeholders.
- Act as a primary point of contact for allocated stakeholders and coordinate responses across ASX teams.
- Identify, monitor, and escalate stakeholder risks, issues, concerns, and feedback.
- Coordinate stakeholder participation in governance forums, consultation activities, and working groups.
- Prepare and maintain agendas, papers, presentations, records, action logs, and engagement reporting.
- Deliver stakeholder engagement activities supporting industry readiness, adoption, and change initiatives.
- Draft, coordinate, and distribute stakeholder communications, briefing materials, and engagement artefacts.
- Support stakeholder communication and coordination activities during operational incidents and business disruptions.
- Contribute stakeholder insights, market intelligence, and improvement opportunities to support business objectives.
Requirements
- Tertiary qualification in Commerce, Economics, Finance, Business, Law, Communications or 5+ years in a related discipline.
- Exposure to stakeholder engagement, customer relationship management, or industry affairs functions.
- Ability to engage and influence senior executives and external stakeholders.
- Exceptional written, verbal, and presentation communication skills.
- Some commercial judgment, strategic thinking, and problem-solving capability.
- Experience leading industry consultation and governance forums.
- Experience managing communications during major incidents, crises, or operational events.
- Knowledge of change management, transformation delivery, and industry readiness programs.
- Understanding of CHESS and post-trade market operations.
- Legally authorized to work in Australia on a permanent basis without any restrictions.
Skills
- Stakeholder engagement
- Customer relationship management
- Industry affairs
- Communication (written, verbal, presentation)
- Commercial judgment
- Strategic thinking
- Problem-solving
- Change management
- Transformation delivery
- Industry readiness programs
- CHESS
- Post-trade market operations
Location
- Australia
Work Type
- Hybrid
- Flexible working arrangements
Experience Level
- 5+ years in a related discipline
Education Level
- Tertiary qualification in Commerce, Economics, Finance, Business, Law, Communications
Benefits
- Flexible working
- Hybrid working options
About the Company
- ASX powers Australia's financial markets, enabling a stronger economic future by providing a fair and dynamic marketplace.
- ASX is a leading global securities exchange with a strong brand, known as a trusted market operator and an exciting data hub.
- The ASX team comprises talented individuals from diverse disciplines, running critical market infrastructure.
- ASX fosters a workplace where diversity is celebrated and inclusion is part of the everyday culture.
- ASX is an AWEI Bronze employer and a member of the Champions of Change Coalition for gender equality.
Equal Opportunity
- We encourage you to apply even if you don’t meet all the criteria of this role.
- If you need any adjustments during the application or interview process to help you present your best self, please let us know at careers@asx.com.au.
- We encourage applications from individuals interested in part-time or other flexible working arrangements.
- We make hiring decisions based on your skills, capabilities, and experience, and how you’ll help us to live our values.