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About the Role
Point Place Casino is seeking a hands-on and motivated Food and Beverage Supervisor to lead daily operations across its F&B outlets. This role ensures top-quality guest service, accurate inventory and paperwork, effective staff training, and smooth coordination with internal departments.
Responsibilities
- Works effectively with the Restaurant Manager to provide overall management and maintenance of service levels for the assigned restaurant.
- Networks with other departments as necessary to ensure effective operation of the restaurant.
- Ensures that all employees within the assigned area are properly trained in the performance of their job duties.
- Monitors and enforces compliance with all departmental procedures and controls.
- Ensures that all areas of the restaurant are properly staffed during meal periods and in accordance with business volume.
- Ensures all employee performance reviews are completed in a timely manner and ensures accurate content and consistency of performance feedback.
- Ensures proper sanitation procedures are in place and maintained at established levels.
- Ensures all equipment, furniture and fixtures are maintained in clean, working order.
- Ensures all guests are seated and served in a timely fashion and staff consistently demonstrates warm, friendly, efficient and courteous guest service.
- Consistently provides thorough training for service staff and establishes accountability for maintaining the highest service standards.
- Ensures fine dining techniques are practiced at all times within the restaurant.
- Demonstrates extensive knowledge in wine selection and ensures the wine list is in keeping with the menu and recent trends.
Requirements
- A four-year degree in Food & Beverage management, hospitality management or equivalent combination of education and experience required.
- Previous experience in Food & Beverage Operations.
- A minimum of 3 years previous Food & Beverage Supervisory experience.
- Outstanding interpersonal communication skills.
- Computer skills using Microsoft Office products and Reservations systems.
- The ability to make decisions in a stressful environment and accommodate a flexible work schedule.
- Ability to stand/walk for long periods of time and lift up to 11 - 20 pounds.
Skills
- Communication skills
- Decision making
- Computer skills
- Microsoft Office products
- Reservations systems
- Fine dining techniques
- Wine selection
Location
- Point Place Casino
Work Type
- Full time
Experience Level
- 3 years previous Food & Beverage Supervisory experience
Education Level
- Four-year degree in Food & Beverage management, hospitality management or equivalent combination of education and experience
Salary/Compensations
- $42,120 - $53,700 yearly
Benefits
- Paid weekly
- Variety of schedules
- Paid time off
- Tuition assistance
- Career-building professional development
- Discounts from dining to fuel to concerts
- Team Member appreciation events
- Quality healthcare and dental benefits
- A robust 401k retirement plan
- Dealer School
- Finance Scholarship Program
- Comprehensive medical, dental, and vision plans
- 401(k)
- Life insurance
- Paid holidays
- Team member assistance programs
- Wellness programs
- Upcoming 5,000-square-foot onsite medical center
- Training programs
- Complimentary shuttles
- Career development initiatives
About the Company
- We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations.
- Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years.
- Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach.
- Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures.
- We prioritize the well-being and professional growth of our team members by offering an extensive array of benefits.
- With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff.