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About the Role
This position is responsible for supervising the day-to-day activities and procedures of the subrogation representatives to ensure proper handling and outcomes of subrogated occupational accident claims. Develops strategy, analyzes results and oversees daily work of direct reports including making assignments and the tracking of recovery of complex subrogation claims.
Responsibilities
- Supervises day-to day activities and priorities of subrogation staff, including the assessment and management of claims assignments and ongoing guidance of subrogated claim files.
- Ensures execution of subrogation strategies, including review of potential files to assess viability of collection.
- Monitors and tracks subrogation recoveries regularly to ensure expected outcomes.
- Reviews and analyzes claim reports to identify and address trends.
- Recommends strategies to correct adverse trends.
- Reviews and documents recommendations for subrogated claims; including evaluation, negotiation and settlement of claims in excess of staff authority levels.
- Manages vendor relationships, subrogation attorneys, experts and TPA’s to ensure service quality.
- Manages unit staffing issues, including ensuring appropriateness of staffing levels, creating, implementing and monitoring of performance management activities for direct reports.
- May independently manages an inventory of subrogation files within the broadest limits of assigned authority.
- Identifies skill gaps of staff and establishes appropriate training needs.
- Develops and delivers effective training and cross-training plans.
- Maintains a strong professional knowledge of subrogation regulatory and legal environments and applies this information effectively.
- Anticipates and meets all customer needs (internal and external).
Requirements
- Bachelor’s degree or equivalent experience required
- Minimum of 5-7 years of subrogation experience, with 1-3 years of supervisory experience.
Location
- Plymouth, MN
- Denver, CO
- Canton, MA
- New York City, NY
- Chicago, IL
- Alpharetta, GA
- Irvine, CA
- Southfield, MI
Work Type
- Hybrid
Experience Level
- 5-7 years of subrogation experience
- 1-3 years of supervisory experience
Education Level
- Bachelor's degree or equivalent experience
Salary/Compensations
- $86,000 - $121,000
- $108,000 - $127,000
Benefits
- Comprehensive medical, dental and vision insurance with no waiting period
- Competitive paid time off programs
- 401(k) savings and annual contributions of up to 12% of annual salary
- Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits
- Bonus potential
About the Company
- At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique.
- Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services.
- Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups.
- Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe.
- At Intact Insurance Specialty Solutions we are experts at what we do.
- Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services.
- Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups.
- Today, we help protect over a dozen industries with tailored coverages and services.
Equal Opportunity
- Founded in our values, we see diversity as a strength and aspire to create an environment where everyone can be themselves, grow and succeed.
- Together, we will stand up for what’s right to build an inclusive society.