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About the Role
The Community Health Worker (CHW) will support members with complex medical and social needs in managing their health and wellbeing. CHW will assist in motivating behavioral changes in patients to improve health outcomes through education, peer support, and the relaying of shared experiences. This role offers the opportunity to work alongside Akido’s proprietary technology, including AI-guided tools that support structured medical investigation and informed clinical decision-making. This role requires travel into San Francisco for in-person outreach and providing care to patients.
Responsibilities
- Manage a caseload of patients, including completing assessment forms, developing care plans, and executing activities according to the care plan.
- Utilize Scope AI, Akido’s AI-guided medical investigation platform, to support clinical assessments, surface insights, and enhance diagnostic decision-making.
- Build rapport with patients to encourage positive behavior changes.
- Coach patients to minimize risks associated with common health conditions and behaviors.
- Accompany members to medical and social services appointments.
- Connect members to appropriate programs to address barriers to care and enhance compliance.
- Link members to local, county, and state services, and follow up as a member advocate.
- Introduce systems to promote self-management and self-efficacy.
- Document information from every encounter in designated information systems.
- Outreach and engage with eligible patients to enroll them into the Akido ECM Program.
- Perform other duties as assigned.
Requirements
- High School Diploma or equivalent.
- Ability to work in a dynamic, outdoors environment.
- Ability to work independently as well as part of a team.
- Ability to prioritize multiple and competing tasks.
- Ability to communicate effectively, including articulating one’s own relevant personal experiences.
- Excellent oral communication skills, as well as strong interpersonal skills.
- Ability to use computers to document information into case management software.
- Must have a valid driver’s license, automobile insurance, and reliable transportation.
Skills
- Bilingual in English and Spanish strongly preferred.
- 2+ years of experience with and comfort working with CalAIM populations of focus (people experiencing homelessness, adults with SMI/SUD, adults transitioning from incarceration, adults with complex medical needs).
Location
- San Francisco
Work Type
- Travel 50-75%
Education Level
- High School Diploma or equivalent
Salary/Compensations
- $30—$32 USD
Benefits
- Health benefits include medical, dental and vision.
- Paid sick time in accordance with CA law.
- Accrued paid time off (PTO).