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About the Role

Registry Services sits within Academic Services and is responsible for maintaining the integrity and quality of the University's student records. The Senior Student Returns Officer plays a key role in the compilation and submission of statutory student returns to sector bodies, supporting compliance requirements while driving continuous improvement in student data quality, reporting processes and regulatory readiness across the University.

Responsibilities

Working in a team of four to plan, compile and submit external student returns, ensuring high levels of data quality and compliance with regulatory requirements.
Work collaboratively with Schools and professional services teams to resolve data issues, improve processes and maintain accurate student records.
Provide expert advice on student record requirements, monitor risks, support audit readiness, and contribute to the ongoing development of systems and reporting practices.

Requirements

Educated to degree level or possessing equivalent experience.
Knowledge of student record systems such as SITS.
Understanding of student data processes and controls.
Excellent communication skills.
Experience of process improvement.
Ability to analyse and resolve complex data quality issues.
Strong organisational skills.
Stakeholder management experience.
Commitment to excellent service delivery are essential.

Skills

Data analysis
Data management
Data quality
Process improvement
Stakeholder management
Reporting

Location

City St George's

Work Type

Full-time

Experience Level

Degree level or equivalent experience

Education Level

Degree level

Salary/Compensations

Sector-leading salary

Benefits

Pension scheme
Comprehensive package of staff training and development

About the Company

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.
The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology.
Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.
Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Equal Opportunity

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.
City St George’s operates a guaranteed interview scheme for disabled applicants.